ON-CALL Reprographics Specialist

Responsibilities

• Operate high-speed digital color presses (e.g., Canon imagePRESS, Konica Minolta) Scantron Survey Scanner, and wide-format printers.
• Utilize finishing and bindery equipment such as power cutters, folders, coil binders, booklet makers, envelope inserters, and tabbers.
• Perform daily maintenance, cleaning, and basic troubleshooting to ensure uptime of all equipment.
• Prepare and manipulate print-ready files (PDFs, InDesign, etc.) to ensure proper sizing, bleed, and layout.
• Load and manage media types, monitor job queues, and confirm output quality throughout the print run.
• Consult with internal clients to review project specs and advise on file setup or finishing options.
• Lift and transport paper stock or completed jobs up to 50 lbs as needed.
• Survey Intake & Document Preparation
• Track returned surveys, refusals, and bouncebacks in enterprise tracking systems
• Clean, repair, rebubble, and prepare survey packets for scanner recognition
• Create batch logs, header sheets, and maintain chain-of-custody controls
• Program survey applications, response fields, barcode/Master ID capture, and validation logic
• Configure Edit and Conversion Profiles
• Perform full test scanning and data verification prior to production release
• Batch, scan, edit, and convert high-volume surveys using production scanners
• Validate Master IDs, open-ended responses, and file outputs
• Troubleshoot recognition, feed, and conversion errors
• Inventory & Supply Management
• Assist manager with maintaining and reorder paper, toner, bindery supplies, and repro stock.
• Assist manager with tracking inventory levels, usage trends, and waste logs to support operational efficiency.
• Keep supply and storage areas organized and compliant with safety standards.
• Administrative Support
• Maintain well-organized digital folders for archived jobs, billing records, and job tickets.
• Assist with generating internal chargebacks and reconciling billing reports.
• Coordinate outgoing shipments (FedEx, USPS, courier), including labeling, packaging, and documentation.
• Respond to questions from team leads or departments regarding job status, changes, or reprints.
• Support quote generation, tracking deadlines, and preparing materials for delivery or pickup.
• Keep the reprographics center clean, orderly, and in working condition.
• Follow safety procedures for handling sharp tools, moving heavy objects, and operating high-speed machinery.

Requirements

• HS Diploma or equivalent
• 5+ years of experience in a digital printing or reprographics environment.
• Ability to lift and carry up to 50 lbs.
• Preferred Qualifications & Skills That Are a Plus
• Experience with file prep using Adobe Creative Cloud apps (InDesign, Illustrator, Photoshop).
• Familiarity with SharePoint or other document management systems.
• Exposure to quality control practices for printed materials.
• Prior experience supporting proposal or time-sensitive print jobs.
• Willingness to learn and adapt to new hardware/software platforms-training provided on specific equipment.
• Comfortable working on-site in a production environment.
• Familiarity with digital presses (e.g., Canon, Konica Minolta) and finishing equipment.
• Proficient in Adobe Acrobat and Fiery Command WorkStation or similar RIP software.
• Professional Skills
• Strong time management and organizational skills in a fast-paced production environment.
• Proactive, dependable, and solution-oriented with the ability to adapt to shifting priorities.
• Excellent communication and collaboration skills across teams and departments.
• Able to work independently and as part of a team.
• Flexible with scheduling and able to work overtime when needed with minimal notice.
• Working at ICF
• ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
• We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve persona

Benefits

Additional Information

The ON-CALL R eprographic Center Production Specialist plays a key role in delivering high-volume, high-quality document output for internal stakeholders and external clients. This hands-on position involves operating digital production presses, scanners, de-format printers, finishing/bindery equipment, and mail-handling systems. It also includes administrative responsibilities such as file preparation, job tracking, inventory management, and shipping coordination. The ideal candidate is highly detail-oriented, technically adept, and comfortable working in a deadline- driven environment. While we can train on specific equipment, prior experience with comparable digital press systems and print production workflows is required. This is an ON-CALL position.

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