Sr Epic App Analyst (Deficiency Tracking/Identity)

Requirements

• Education: Associates degree, preferred
• Licenses/Certifications: Epic Certification required
• Experience / Knowledge / Skills:
• Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
• Previous Epic or other Health Information Systems experience required
• Experience in supporting complex problems
• Experience in assisting other Analysts
• Intermediate to advanced knowledge of Epic application support, development tools and methodologies
• Good analytical skills and technical aptitude
• Good planning and organizational skills
• Good communication, collaboration and customer service skills
• Demonstrated pattern of growth in ability to lead others
• PRINCIPAL ACCOUNTABILITIES
• Systems Development
• Translates user and department Epic system needs into technical solutions.
• Performs project reviews and process walk throughs incorporating technical, clinical and business solutions that will enhance user user productivity and department service levels.
• Technical Administration
• Responsible for providing technical knowledge in the support of Epic as well as other software applications and operating systems.
• Performs intermediate to advanced analysis, design, building, testing, and implementation of Epic and other computer programs and systems.
• Demonstrates and applies information systems theory, processes and methodologies.
• Technical Standards
• Acts as an advocate for setting and enforcing technical development, application support and information managemen

Benefits

Additional Information

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary The Senior Epic Application Analyst is responsible for advancing the functionality and operational efficiency of Information Systems utilizing their expertise in Epic Applications. This entails intermediate to advanced analysis, design, configuration and implementation. This position is responsible for ensuring integration of technology into effective workflow and process design as well as ensuring operational efficiency of assigned Epic applications and integrated technology. Provides advanced ongoing analysis, consultation, complex problem-solving, collaboration and application support to users. Also responsible for contributing to system training. The Senior Epic Application Analyst utilizes their knowledge and skills to function as a technical resource on Epic and assume higher level project responsibilities. This position typically reports to an ISD manager or above. The Senior Epic Applications Analyst - Deficiency Tracking is responsible for supporting and optimizing Epic Deficiency Tracking and Epic Identity applications with a strong focus on data integrity, workflow support, and system functionality within a complex healthcare environment. This role partners closely with HIM and operational teams to support physician documentation compliance, record integrity, and Epic build enhancements while troubleshooting complex issues, identifying workflow gaps, and ensuring accurate system performance. The ideal candidate will possess strong analytical and problem-solving skills, hands-on Epic application support experience, and the ability to collaborate effectively across technical and operational teams. Job Description Desired Skill Set: Epic Deficiency Tracking, Epic Identity preferred Strong understanding of HIM workflows, documentation compliance, and data integrity Experience supporting Epic application builds, maintenance, and workflow optimization Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues Knowledge of hospital coding and release of information workflows preferred Experience supporting record integrity and MRN maintenance activities Ability to collaborate effectively with operational, clinical, and technical teams Strong communication, organization, and customer service skills Ability to identify workflow gaps and recommend system improvements Experience supporting complex healthcare information systems in a large healthcare environment preferred

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