Associate Regional Business Consultant

Responsibilities

• Merchant Relationship Management: Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport
• Onboarding and Training: Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding
• In-Store Execution: Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion
• Performance Monitoring: Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans
• CRM Discipline: Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records
• Collaboration and Field Alignment: Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies

Requirements

• Strong relationship builder with a demonstrated ability to communicate effectively
• A problem-solver who takes initiative, adapts quickly, and thrives in a fast-paced, evolving business environment.
• Someone who builds relationships with ease and communicates effectively across teams and stakeholders.
• A natural problem-solver who takes initiative, adapts quickly, and thrives in a fast-paced, evolving environment.
• Highly organized, detail-oriented, and someone who always follows through on commitments.
• Ability to work in a field-based environment under structured leadership oversight
• 1-2 years of experience in retail, sales, or customer-facing roles
• Valid driver's license and reliable transportation
• Experience in retail, lease-to-own, or consumer financing environments is a huge plus, but not required
• Familiarity with CRM tools such as HubSpot or Map My Customers
• Prior field sales or account support experience
• Compensation and Benefits:
• Base Salary: Earn a competitive base salary of $55,000 to $65,000, with OTE up to $85,000 annually.
• Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
• Retirement Benefits: Begin planning for your future from day one with our 401 (k) plan.
• Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.
• Need accommodation during the application process? We've got you. If you're applying for a U.S. position and require reasonable accommodation at any stage, reach out to careers@kafene.com with details about your request and contact information. We're here to help make the process work for you.
• Note: This email address is specifically for accommodation requests and will only respond to those inquiries.

Benefits

Additional Information

Kafene is revolutionizing the lease-to-own space. We're the point-of-sale powerhouse making flexible lease-to-own accessible to everyone: prime and non-prime customers alike. Our secret weapon? Cutting-edge AI and machine learning that analyzes 20,000+ data inputs in real-time, empowering retailers across furniture, appliances, electronics, tires, and durable goods to say "yes" to more customers. The numbers tell our story: over $500 million in sales and counting. But we're just getting started . Our 150-person team spans NYC headquarters, Wilmington, and remote talent across the globe, all united by a culture that thrives on collaboration, innovation, and genuine support. We don't just talk about great workplace culture; we deliver it. That's why Built In named us a Startup to Watch and Forbes recognized us as one of the Best Startup Employers . Ready to be part of the fintech revolution? Join us. The Associate Regional Business Consultant is a field-based, entry-level Account Management role focused on merchant onboarding, in-store execution, and driving early program adoption across a defined territory. It's the starting point of our sales track, built for developing professionals who want a real foundation in account management and field sales. This is a remote role based out of Jacksonville, FL or Savannah, GA. Candidates must be located within a 100-mile radius of one of these locations to be eligible.

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