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Temporary Business Process Specialist

External
austintexas logoAustintexas · Rutherford Lane Campus
Part-timeOn-siteToday
Data AnalysisFinancial ModelingLeadershipProcess ImprovementRouting
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Requirements

  • Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
  • Experience may be substituted for education up to a maximum of four (4) years.
  • Proven experience providing high-level administrative support, which includes managing complex calendars and scheduling; handling email triage and correspondence, understanding clearly what is theirs to act on and what must be routed elsewhere or as directed
  • Demonstrated experience handling day-to-day issues, inquiries, and information requests, and routing items to the appropriate division for response and resolution
  • Experience tracking incoming requests, assignments, key deadlines, and deliverables related to strategic initiatives, ensuring reminders and follow-ups are handled promptly
  • Experience coordinating and tracking multiple projects, including stakeholder communication and timeline management
  • Experience gathering, analyzing, and synthesizing data to prepare correspondence, reports, documents, files, research summaries, and briefing materials ahead of executive meetings and phone calls.
  • Experience acting as a liaison between executive leadership and others
  • Proven ability to own travel and logistics end to end: flights, hotels, ground transportation, itineraries, and contingency planning to help free up executive bandwidth for high-value work
  • Ability to handle confidential information with discretion and professionalism.
  • Ability to travel to more than one work location
  • Notes to Candidate:

Benefits

Vision insurance

Additional Information

About This Position Job Description: Business Process Specialist Purpose: Under general supervision, this position performs professional level work involving research and analysis of a variety of routine/semi routine administrative and operational support duties in the area of project management, quality management, performance measurement, change management and business process improvement. Provides support and assistance to senior process consultants, auditors and team leaders. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in the preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Writes reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates, and maintains project status reports. Communicates project/process status. Conducts research, analyzes trends, determines accuracy and relevancy of data/information, and uses sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities - Supervisor and/or Leadership Exercised: Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement. Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling. Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes. Knowledge of performance measures, quality improvement programs and project management methods. Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular data and situations. Ability to work independently and with teams.


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Temporary Business Process Specialist at Austintexas