Director of Creative

About the role

The Director of Creative Services (Live Events) is the senior leader responsible for defining, scaling, and driving the creative vision, strategy, and execution standards for live events, meetings, and experiential programs across all markets. This role ensures that all creative output is grounded in real-world event execution, translating bold ideas into experiences that can be successfully produced on-site. The Director leads the organization in designing immersive, scalable, and operationally sound event experiences that drive revenue, client satisfaction, and brand differentiation. As the creative authority for live events, this role partners closely with Sales, Event Operations, and Executive Leadership to ensure all concepts are not only innovative, but feasible, profitable, and executable within venue, budget, and production constraints.

Responsibilities

• Live Event Creative Leadership & Execution
• Define and lead the creative vision for live events, meetings, and experiential programs across all markets
• Ensure all creative strategies are rooted in how events are physically built, produced, and experienced by guests
• Establish standards for immersive environments, staging, entertainment, guest flow, and multi-day program design
• Drive innovation in event formats, environments, and experiential storytelling, not just visual design
• Translate industry trends and cultural insights into real-world event applications that elevate the guest experience
• Ensure consistency in delivering high-impact, executable event concepts across all destinations
• Proposal & Experience Strategy for Live Events
• Oversee the creative direction of high-value, complex event proposals, ensuring they clearly communicate the live experience
• Ensure proposals demonstrate how ideas come to life on-site, not just how they look on paper
• Guide teams in developing guest experience narratives, spatial layouts, and experiential moments
• Partner with Sales and Events to align on scope, feasibility, and pricing for live programs
• Elevate proposal quality by reinforcing execution confidence, operational clarity, and storytelling impact
• Operational Alignment & Feasibility
• Serve as the executive bridge between Creative, Sales, and Event Operations
• Ensure all creative concepts align with venue capabilities, production timelines, labor, and logistics
• Establish frameworks that require creative teams to design with execution, safety, and guest flow in mind
• Oversee alignment between creative vision, budget, and operational delivery
• Anticipate execution challenges across markets and implement scalable solutions and best practices
• Creative Partner & Production Partnerships
• Lead the national strategy for event-focused creative partners, including production, entertainment, fabrication, and technical partners
• Build partnerships that support large-scale, high-quality live event execution
• Drive initiatives around exclusive offerings, custom builds, and scalable event solutions
• Partner with Procurement and Finance to ensure creative partner strategies align with creative ambition and financial performance
• Ensure all partners are equipped to deliver experiential programs, not just design services
• Team Leadership & Development
• Lead and develop a national team of creative leaders with a focus on live event expertise and experiential thinking
• Establish a culture where teams design for real environments, real guests, and real-time execution
• Mentor Associate Directors and senior leaders to balance creative vision with operational accountability
• Implement training programs that deepen team knowledge in event production, logistics, and experiential design
• Build a leadership pipeline of talent capable of delivering complex, high-value live programs
• Strategic & Business Impact
• Lead the long-term creative strategy to support revenue growth, client retention, and market differentiation through live experiences
• Ensure all creative output contributes to winning business and delivering exceptional on-site execution
• Partner with Executive Leadership to position Access as a leader in experiential design and live event innovation
• Drive consistency in how we deliver high-quality, executable event experiences across all markets
• Influence company strategy by aligning creative direction with operationa

Benefits

Additional Information

Access Your Potential. Join us to create and deliver experiences that inspire people, spark connection, and bring imagination to life-while having a lot of fun doing it. We're looking for a Director of Creative in Las Vegas, NV! This is a hybrid position based in our Las Vegas office , with oversight of both the Las Vegas and Arizona markets. The expectation is that the individual will reside in the Las Vegas area while leading teams across both locations. The role will involve regular travel to Arizona (approximately 2 times per month) to stay closely connected with the team, maintain relationships, and ensure alignment across markets.

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