Director of Applied Science and Engineering - Knowledge Graphs & AI

About the role

We are looking for a Director of Applied Science and Engineering to lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities. This is a senior leadership position for someone who combines deep technical expertise in knowledge representation, graph-based learning, and reasoning systems with the ability to build, inspire, and scale a high-performing team. You will own the end-to-end technical direction of a per-tenant contextual knowledge graph that captures the full complexity of each customer's sales environment: accounts, deals, contacts, rep behaviors, competitive landscape, and the signals buried in calls, emails, and CRM activity. This graph is the reasoning backbone of the platform, powering next-best-action recommendations, deal risk signals, coaching suggestions, competitive intelligence, and agentic AI workflows. In this role, you will set the research agenda, define the architecture, hire and grow the team, and drive measurable business impact through applied science innovation. Why You'll Love It Here ● Highly competitive salary ● 25 days annual vacation time + sick time and casual leave ● Group medical policy coverage available to employees and up to 5 eligible family members ● OPD benefit covered up to INR 10,000 ● Life insurance and personal accident insurance at 3x annual CTC ● 26 weeks of maternity leave pay, and 15 days of paternity leave pay ● Opportunity to be part of company success via the RSU program ● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military ● Employee referral bonuses to encourage the addition of great new people to the team ● Fun company and team outings because we play just as hard as we work Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Additional Information

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

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