Driver Recruiter Support

Responsibilities

• Remain logged into the EFA call center to handle inbound calls related to scheduling and rescheduling EFA tests
• Cover the workload of absent team members by coordinating tasks, such as scheduling EFA tests, and supporting the recruiting team to ensure the applicant maintains the original start date
• Provide support to the Onboarding team as needed during peak call times by setting up next day drug screen appointments, confirming driver applicants, assisting with follow-ups/move-ups, filing documents with internal departments, and processing DOT applications
• Provide support to the Driver Recruiting team by advising on driver applications and serving as a liaison between intra- and cross-functional teams
• Maintain the position closure tracker of assigned recruiting team(s), ensuring timely follow-up with applicants; in cases where the Recruiter is unavailable, proactively contact applicants to communicate the position closure and, when applicable, present alternative opportunities
• Provide coverage for Recruiters' pipelines in their absence to promote process continuity and retain candidates, including initial contact and follow-up tasks
• Monitor onboarding pipeline to identify and facilitate earlier start dates

Requirements

• High school diploma/GED with 6 months of successful performance in a Background Verification, Onboarding, or related role OR up to 1 year of Recruiting, Customer Service, Sales, or related experience, and/or military equivalent
• Preferred Qualifications: High school diploma/GED with 1 year of successful performance in a Background Verification, Onboarding, or related role
• Office and Call Center Experience
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)
• Strong recommendations from all direct managers over the past year, reflecting high levels of professionalism, teamwork, and job performance
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Ability to use time and resources efficiently and effectively
• Ability to develop trusting relationships by valuing others' concerns and contributions
• Ability to influence stakeholders across various levels of the organization
• Ability to maintain professionalism during challenging conversations and high-pressure situations
• Comfortable navigating multiple computer systems and web-based platforms with speed and accuracy
• This position is not eligible for employment-based sponsorship.

Benefits

Additional Information

Job Title: Driver Recruiter Support Department: Human Resources Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under general supervision, this role provides essential reinforcements to Driver Recruiting and Onboarding teams to promote a smooth and efficient hiring process. The incumbent ensures workflow continuity by covering tasks for absent department members, including scheduling required tests, supporting Recruiter's pipelines, and maintaining applicant communication. This position handles inbound electrodiagnostic functional assessment (EFA) calls, the position closure tracker, and the safeguarding of timelines. Job Description:

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