Client Support Manager
External$75K–$90K/yrFull-timeOn-site1w ago
Salesforce
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About the role
Lead and develop a high-performing client support team focused on CSAT, first-contact resolution, SLA adherence, and revenue contribution. Run coaching, QA, escalations, and new-hire ramping. Use Salesforce and reporting to drive data-led decisions, build cross-functional partnerships, and scale AI-enabled workflows to improve efficiency and client outcomes.
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Company Intel
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