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Onboarding Project Manager

External
riministreet logoRiministreet · Remote
Full-timeRemote3w ago
ExcelNegotiationSalesforceSAP
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Requirements

  • Significant consulting or project management experience working with SAP, Oracle EBS Applications or Oracle Database solutions, including strong client management experience
  • 5+ years ERP application implementation and/or upgrade project management experience
  • Strong analytical and problem solving skills
  • Excellent organizational, communication, interpersonal, relationship building skills
  • Technical consulting experience preferred
  • Qualifications & Skills
  • Native Korean Speaker
  • Fluency in English essential
  • Project management
  • Escalation management
  • Negotiation and Objection-Handling skills
  • Strong analytical and problem-solving skills
  • Ability to successfully execute the Onboarding Project Plan with successful results
  • Excellent organisational, communication, interpersonal, relationship building skills
  • Ability to work well in a cross-functional, matrix management environment
  • Expertise using common project management tools: e.g. MS Project, Visio, Excel and PowerPoint
  • Strong English and Korean verbal and written communication skills
  • Location
  • Remote - S. Korea
  • Why Rimini Street?

Benefits

Remote work optionsPerformance bonus

Additional Information

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a Onboarding Project Manager (OPM). Qualified candidates can work remotely in S. Korea. Position Summary Reporting to the Director, Global Client Onboarding (GCO), the Onboarding Project Manager (OPM) is responsible for assuring the successful onboarding of Rimini Street's top clients across all supported product lines. The OPM is responsible for leading the successful on-time completion of the client onboarding project plan. Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related these accounts. The OPM will manage all executive and project reporting, both with the client and to the Rimini Street internal management teams. The OPM needs to have excellent communication with client contacts and the project teams. The OPM is also expected to contribute to client onboarding projects, improvements and innovations. Essential Duties & Responsibilities Responsible for successful, on-time completion of client onboarding projects Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables Develops and drives onboarding project risk mitigation and leads all escalations related to these projects Provide pre-sales client onboarding assistance for the sales organization Ensures onboarding tasks are performed in accordance with ISO processes Maintain up-to-date project information in Salesforce.com and other systems Manage client communications and escalations during the onboarding process Provide detailed and timely status reporting to internal management team Assure excellent client satisfaction with entire onboarding process Secure client reference ability at conclusion of onboarding Identify and propose onboarding innovations and improvement opportunities 10% travel expected Education & Certification Bachelor and/or Master's Degree in Business, Finance, Computer Science or related field, or equivalent experience Project Management certification or equivalent desired SAP or Oracle Implementation and/or technical certifications desired


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