Field Service Representative III (FSR III) - Future Opportunities

Responsibilities

• Lead installation, commissioning, and sustainment of deployed systems.
• Conduct advanced fault isolation, software configuration, and system-level troubleshooting.
• Serve as primary field point-of-contact for customer operations and mission support.
• Deliver New Equipment Training (NET) and mentorship to junior FSRs.
• Provide detailed feedback to engineering and logistics for continuous product improvement.
• Support operational assessments, testing, and extended OCONUS deployments.

Requirements

• Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
• Proven experience supporting complex defense or communications systems.
• Ability to lead small teams in remote or austere environments.
• Active Secret clearance: TS/SCI eligibility preferred.
• Preferred Skills and Experience:
• Hands-on experience with counter-UAS or directed energy systems.
• Strong leadership and mentoring ability.
• Experience developing field procedures, checklists, or technical documentation.
• FAA Part 107 certification (or willingness to obtain).
• This position will require overseas travel. Candidates should be willing to be on travel / TDY away from their home location 90 - 120-day durations, in hazardous duty locations.
• FAA Part 107 certification
• ITAR REQUIREMENTS:
• As required by the Equal Pay Transparency Act, Epirus provides a reasonable range of minimum compensation for roles that may be hired. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
• For the state of California only, the range of starting pay for this role is:
• $99,000 - $120,900 USD

Benefits

Additional Information

About Epirus Epirus is a high-growth technology company dedicated to overcoming the asymmetric challenges inherent to the future of national security. Epirus' flagship product, Leonidas, is a software-defined system built using intelligent power management techniques which allow power-hungry systems to do more with less. Job Summary: The Field Service Representative III (FSR III) is a senior-level technician providing advanced technical, operational, and training support for Epirus HPM-CUAS systems. FSR IIIs act as the technical lead during field operations and deployments, conduct detailed system diagnostics, and interface directly with program offices and engineering teams. This position combines hands-on expertise with leadership, mentorship, and customer-facing responsibilities.

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