Field Supervisor - Port Solutions

About the role

We are seeking an experienced Field Supervisor - Port Solutions to lead and support crane service operations across key customer sites in Auckland, New Zealand. This is a hands-on technical leadership role where you will carry out detailed crane inspections, oversee complex repairs and modernisations, and provide expert troubleshooting across electrical and mechanical systems on a wide range of lifting equipment.

Responsibilities

• Performing detailed inspections across all crane makes and models
• Leading and supporting complex repairs, installations, and modernisation work
• Troubleshooting electrical and mechanical faults on non-standard equipment
• Delivering emergency breakdown response and problem-solving solutions
• Planning, quoting, and recommending major repairs and upgrades
• Managing and supporting larger field service projects
• Supervising, mentoring, and supporting technicians on site
• Ensuring accurate reporting, safety reviews, and job documentation
• Working closely with customers, planners, and internal support teams
• Why This Role Stands Out
• True field leadership role with hands-on technical involvement
• Exposure to complex crane systems and major modernisation projects
• Opportunity to mentor technicians and lead project delivery
• Strong variety across inspections, breakdowns, upgrades, and commissioning
• Key role in ensuring safety, reliability, and customer satisfaction
• Electrical Licence or Mechanical Trade Qualification (essential)
• Strong crane, heavy equipment, or industrial service experience
• Proven fault-finding and troubleshooting capability
• Experience leading or supervising small teams on projects
• Strong communication and customer relationship skills
• Ability to work independently and manage field operations
• Electrical Licence or Mechanical Trade Certificate (essential)
• Current and valid Driver Licence
• Working at Heights competency
• Elevated Work Platform (EWP) ticket preferred
• Strong understanding of relevant Australian/NZ Standards
• Proficient in Microsoft Office (Outlook, Excel, Word)
• Strong knowledge of crane service and modernisation solutions highly regarded
• Experience in planning, quoting, and delivering field service work
• Previous leadership of small teams on complex projects advantageous
• Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Konecranes? Share your experience