Senior Pensions Transitions Specialist

About the role

Lead a portfolio of new client installs, attending regular transition calls / meetings with the client and as required by the ceding third party administrator. Ensure that all delivery promises and performance standards are achieved. Ensure that all procedures and client controls are established and documented during transition. Challenge procedures to identify and drive process improvements. Be a point of reference on technical issues and administration related queries. Coach, mentor and drive colleague training and development. Build relationships across Outsourcing teams (on and off-shore) and WTW lines of business. Work with the Transitions Team Manager to improve operational efficiency and reduce costs e.g. automation, full use of standard procedures. Support with the recruitment and selection of colleagues. Work with your team and the business to create a positive working environment. Provide an efficient, professional service to meet all client/members' needs and to promote the WTW brand.

Requirements

• Demonstrable track record in dealing with DB occupational schemes.
• Interpersonal skills to include excellent written and verbal communication.
• Strong time management skills and the ability to organize and prioritise your tasks.
• Computer literate.
• Take pride in your work with accuracy and adherence to a high level of quality being paramount.
• Progression in PMI qualification desirable

Benefits

Additional Information

Join us as a Senior Pensions Transitions Specialist within our Outsourcing Line of business. As a Senior Pensions Transition Specialist within our Speciality area your primary focus will be on the delivery of new client administration service installations. You will play an essential role from the initiation and sales phase through to completion and will typically act as an administration contact during the project delivery phase. You will need a strong background in all aspects of final salary pension administration and money purchase knowledge would also be advantageous. You will need to be able to support the co-ordination of transition tasks, provide guidance across multiple workstreams and have the ability to understand and explain complex issues.

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