Supervisor, Ops, Food
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About the role
We're looking for motivated, engaged people to help make everyone's journeys better. Job Description Summary: We're looking for someone with a passion for food to play a key leadership role in our Hot & Cold Food Preparation & Assembly Departments. If you have strong culinary, leadership and production experience this is an opportunity to take your career to the next level. Essential Duties and Responsibilities: - Leverage your culinary expertise to take our customer's experience to the next level - Contribute to new menu design - Ensuring customer's quality standards are always met or exceeded - Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures. - Champions employee safety without compromise - Manages daily manpower planning including assignment of responsibilities and workstations. - Responsible for evaluating employee performance, coaching and corrective action for employees and liaises as required with HR and other support functions. - Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labour and food costs - Always looks for ways to minimize labour and material cost - Works closely with all internal customers & suppliers to continuously improve the overall supply chain - Works with entire leadership team toward a unified goal - Administrative tasks including creation of requisitions, production sheets, HACCP documentation, shift reports etc. Education: - Red Seal Chef preferred Work Experience: - Minimum 3 years cooking or food preparation experience with a wide array of cuisines - Minimum 2 years of leadership experience in a high volume, fast paced food production environment with complex menus - Production planning experience a plus Job Skills: - Strong and effective leadership skills with the ability to successfully manage a staff of 30+ employees - Ability to train and mentor others - Must have the ability to give constructive feedback to employees daily - Ability to communicate clearly and effectively - Able to balance multiple objectives in a fast-paced, high-pressure environment - Strong organizational & analytical skills - Ability to create a production plan & execute that plan - Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance - Basic computer skills with a working knowledge of Microsoft Office products - Knowledge of SAP a plus If you want to be part of a team that helps make travel and culinary memories, join us!
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