Customer Service Support ($2600 - $2700/Month - Extendable 3-months Contract)

Responsibilities

• Contact companies via phone or email to collect survey responses.
• Handle incoming email and phone inquiries related to surveys.
• Perform accurate data entry, verify submitted forms, and maintain data quality.
• Follow-up with companies that have not yet submitted survey forms through calls and emails.
• Track response rates, send reminders, and encourage participation from non-responsive entities.
• Source company registration numbers and contact information.
• Distribute survey forms via email or postal mail.
• Provide feedback and suggestions to improve survey processes and operations.

Requirements

• Minimum Diploma holder.
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Quick learner with the ability to work with digital systems for tracking survey submissions and managing accounts.
• Confident in communicating independently with respondents via phone and email to explain procedures and requirements.
• Previous experience in customer service is an advantage.
• Interested candidates can apply now via My Careers Future.
• We regret to inform that only shortlisted candidates will be informed.
• Olga Vallentine Sebastian
• BGC Group Pte Ltd (Outsourcing)
• EA: 05C3053

Additional Information

We're hiring a Customer Service Support to follow up with respondents and ensure accurate survey data collection. If you have strong communication skills , familiarity with Microsoft Office , or prior experience in customer service , this role would be a great fit for you. 📍 Nearest MRT : One-North 🕘 Working Hours : Monday - Thursday: 8.30am - 6.00pm, Friday: 8.30am - 5.30pm OR Monday - Thursday: 9.00am - 6.30pm, Friday: 9.00am- 6.00pm 💰 Salary: $ 2600 - $2700/Month 📅 StartDate : August 2026

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at BGC GROUP PTE. LTD.? Share your experience