Customer Service Retention B2B Support
External
Sutherland · Cairo, EgyptFull-timeOn-site1mo ago
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Benefits
Competitive Salary + Achievable KPIS/Allowances/Incentives1.1k night and overnight allowanceTransportation is provided both ways (Door to Door for ladies)Social and medical insurance is providedFirst 3 months are Fully GrantedHealthiest work environment (Great place to work certified)Commission schemeHealth insurance
Additional Information
This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication. Customer Service, sales and retention skills Proficiency in English B2 -C1 Grads and Dropouts only Flexibility with night and overnight shifts Flexibility with Rotational shifts Previous experience in a similar role is a plus Sales or Retention experience
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