WASH Programme Manager - Syria Idleb

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General Description of the Programme: Established in 1977, GOAL is an international humanitarian and development agency, committed to working with communities to achieve sustainable and innovative early response in crises, and lasting solutions to poverty and vulnerability. GOAL has worked in over 60 countries and has responded to almost every major humanitarian disaster. We are currently operational in 18 countries. GOAL began operations in Syria in 2013 responding to the acute needs of conflict-affected communities. GOAL's areas of operations include but not limited to Aleppo, Idleb and Lattakia Governorates, and is expanding to new governorates in Syria. Programmes focus on Food and Nutrition Security, WASH, Shelter, Livelihoods/ERMS and Emergency Response with an emphasis on cash and voucher modalities. GOAL Syria implements its programmes directly, with over 500 staff based in Syria, and through Syrian NGO partners. GOAL's programme works at the household and community levels to improve community resilience and household coping strategies. Job purpose: The WASH Programme Manager (PM) will be based in GOAL's Saraqib Office, Idleb Governorate, with frequent travel to all GOAL areas of intervention across Syria, including but not limited to Idleb, Aleppo, Lattakia, and any other governorates where GOAL operates. The post holder will report directly to the WASH and Shelter Coordinator. The WASH PM will directly line manage a large, multidisciplinary team of 16-30 GOAL WASH staff , including Deputy Programme Managers, Engineers, a Data Team, Community Liaison Officers, and a Laboratory Team. The PM will work in close coordination with local Water Units and Local Councils/Municipalities across all areas of GOAL's operation. The WASH PM is responsible for the overall planning, implementation, monitoring, and reporting of GOAL's WASH activities across Syria, in line with GOAL's programme quality standards, Sphere standards, WASH Cluster guidelines, and the requirements of institutional donors including ECHO/EU, DoS, UN OCHA Pooled Funds, SDC , and other donors as applicable. Key areas of responsibility include the rehabilitation, operation, and maintenance of water networks and pumping infrastructure; rehabilitation and maintenance of sewage networks and sanitation facilities; construction of latrines and sanitation facilities in IDP settlements and collective centres; coordination of solid waste management; and implementation of cost recovery systems where applicable. The WASH PM will be responsible for day-to-day programme implementation across all GOAL Syria areas of operation, ensuring that the programme effectively and efficiently achieves its objectives within budget and on time, in accordance with GOAL's guidelines, principles, and all applicable donor requirements. Duties and Responsibilities: Technical Support Develop detailed activity plans aligned with WASH programme objectives and donor-approved work plans, ensuring timely implementation and that any expected delays or modifications are communicated proactively to the WASH and Shelter Coordinator. Monitor WASH programme performance against activity plans, output targets, and approved indicators, taking corrective action in coordination with the WASH and Shelter Coordinator to ensure objectives are met within allotted time and budget. Ensure all WASH activities are designed and implemented in line with Sphere standards, WASH Cluster technical guidelines, and GOAL's internal quality standards. Provide technical oversight of all water infrastructure activities, including the rehabilitation and maintenance of water networks, pipeline repair/extension, pumping stations, storage facilities, and solar-powered water systems; and all sanitation infrastructure activities, including sewage network rehabilitation, wastewater systems, and sewer lines. Oversee the construction and rehabilitation of latrines, toilet blocks, and sanitation facilities in IDP settlements and collective centres, ensuring designs are gender-sensitive, disability-inclusive, and contextually appropriate; and supervise solid waste management activities including waste collection systems and disposal sites. Oversee water quality monitoring activities and provide technical supervision of the laboratory team, ensuring results are documented, acted upon, and reported in a timely manner. Contribute to the design of new WASH projects and proposal development and improve programme quality through supervisory support to key staff, analysis and dissemination of M&E data and lessons learned, and review of GOAL and sector best practice guidelines. Leadership & Coordination Directly manage a multidisciplinary WASH team of 10-30 staff (including Deputy Programme Managers, Engineers, Data Team, Community Liaison Officers, and Laboratory Team), ensuring all staff have clearly defined job descriptions, individual work plans, and a thorough understanding of their roles and responsibilit

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