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SPA Massage Therapist

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SATISFACTO PTE. LTD. logoSatisfacto · Geylang Road, Singapore
S$60K–S$84K/yrFull-timeUnknown6d ago
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About the role

Provide professional massage and spa treatments in accordance with company service standards - Train and guide massage therapists on proper techniques, service procedures, and customer service etiquette in line with Singapore service industry standards - Conduct practical training for new therapists and evaluate their technical skills and service performance - Ensure all therapists comply with Singapore hygiene, safety, and personal protection standards - Monitor treatment quality and continuously improve overall service standards and customer satisfaction - Assist in developing treatment protocols, training materials, and Standard Operating Procedures (SOPs) - Support daily spa operations and on-site management when required - Handle customer feedback and complaints professionally, and assist in resolving service-related issues - Maintain treatment rooms, equipment, and products with proper cleaning, maintenance, and compliant usage - Ensure all operations comply with relevant Singapore health, hygiene, and industry regulatory requirements


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