SPA Massage Therapist
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Provide professional massage and spa treatments in accordance with company service standards - Train and guide massage therapists on proper techniques, service procedures, and customer service etiquette in line with Singapore service industry standards - Conduct practical training for new therapists and evaluate their technical skills and service performance - Ensure all therapists comply with Singapore hygiene, safety, and personal protection standards - Monitor treatment quality and continuously improve overall service standards and customer satisfaction - Assist in developing treatment protocols, training materials, and Standard Operating Procedures (SOPs) - Support daily spa operations and on-site management when required - Handle customer feedback and complaints professionally, and assist in resolving service-related issues - Maintain treatment rooms, equipment, and products with proper cleaning, maintenance, and compliant usage - Ensure all operations comply with relevant Singapore health, hygiene, and industry regulatory requirements
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at SATISFACTO PTE. LTD.? Share your experience