Sales Manager

Responsibilities

• Collaborate with internal partners (customer service, production planning and logistics) to ensure customer commitments are met
• Increase internal market intelligence by understanding and communicating end-user needs and market feedback
• Create customer satisfaction by exhibiting a drive to exceed customer expectations
• Engage in new business development to include lead generation, qualification, and development, which result in new sales for UPM

Requirements

• You have a bachelor's degree in a related field
• You preferably have paper-related experience
• You have at least 5 years' sales or similar experience
• You have demonstrated experience in customer relationship management
• You have a strong understanding of customer and market dynamics and requirements
• You are skilled in selling and negotiating and able to think strategically
• You have experience with sales and business-related systems and tools (i.e. SalesForce)
• This is what we offer to you
• A meaningful job: We have an inspiring purpose "We renew the everyday for a future beyond fossils". Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Comprehensive benefit package: UPM's benefit package includes medical, dental and vision insurance, paid time off and a 401(k)-retirement plan.
• Salary range: $118,600 to $171,000 / year based on qualifications and experience
• UPM offers a comprehensive benefits package which includes the following:
• Health insurance: comprehensive medical, dental and vision plans
• Other insurances: disability coverage, life, and AD&D insurance
• Retirement plan: 401(k) with company match and employer retirement contribution
• Paid time off: 15 days of paid time off plus 13 company holidays
• Bonus: annual performance-based short-term incentive plan
• Other: professional development opportunities
• Benefits are updated annually and plan level eligibility requirements may apply.
• Learn about our Rewarding and our Ways of working
• Additional information about the position
• This position is fully remote (home-office based).
• How to apply
• To apply, please submit your CV and cover letter by June 30, 2026 . Please note that we accept only applications submitted through our onlin

Benefits

Additional Information

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers We are looking for a remote / home office-based Sales Manager who will be responsible for generating new customers and sales volumes via our NA Merchant partners. This position will be geographically focused within the western United States and will engage customers ranging from printers to corporate accounts to end-users. The Sales Manager will ensure customer requirements are fulfilled and solutions provided resulting in a high level of customer satisfaction at the merchant partner and end-user level. Greetings from your future manager "I'm excited to welcome a new Sales Manager to our industry-leading team. We're a close team of dedicated, passionate people working together to succeed personally and professionally. You'll be challenged with developing, growing, and managing new and existing customers in a very dynamic and always changing market. Our Americas team covers the US, Canada, and Latin America, supporting a wide range of customers with our World Class global manufacturing and supply chain." - Terri Hable, Sales Director, NA Merchants.

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