Server, REIGN Restaurant (Part-Time)

Requirements

• Available to work breakfast and lunch service
• Previous work experience in a restaurant/food and beverage setting
• Excellent interpersonal skills and a team player attitude
• Smart Serve training program certification
• Must be age of majority to serve alcoholic beverages
• OTEC certificate an asset
• Physical Aspects of Position include but are not limited to the following:
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps
• What's in it for you?
• Starting Rate of Pay: $17.60 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement.
• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.
• This posting is for an existing vacancy.
• BE PART OF OUR FUTURE.
• Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents o

Benefits

Additional Information

To act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Fairmont Royal York. Overall dining experience is essential, therefore, you, the server, must have a thorough understanding of the operation, the menus, including the wine menu, a la carte menus and all other promotional menus in order to suggestively upsell benefiting the hotel, it's shareholders and yourself. To report to duty punctually, in order to maintain the integrity of co-workers and guests To consistently offer personal, friendly and efficient service To clear all dishes, to deliver meals and to present cheques in a professional and discreet manner To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel To take corrective action when dealing with dissatisfied guests, as the main goal is to have the guest leave happy To be knowledgeable of all menu items, their garnishes, contents and preparation methods. To be prepared to answer any guest questions about menu items in a direct and concise way To maintain teamwork and good work ethics with all guests (internal and external) by assisting co-workers with any duties, without compromising the guests' dining experience To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs To have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook To understand the concept, hours of operation, procedures for order taking, writing reservations, table setting and guest service standards of the restaurant To be aware of safety and sanitation when handling food and beverage To understand each work section and all side duties that may be assigned to you Attend pre-shift, weekly and monthly meetings to ensure open lines of communication between all employees To fully understand and follow the hotel's recycling program and procedures Immediately report any accidents that happen (regarding a guest, a co-worker or yourself) to your manager To express your concerns, suggestions or comments on how to improve the guests' experience or ways to improve the operation as a whole To understand how to operate all the equipment used in the outlet To understand all other outlets, services and offices in the hotel (location, hours of operation and offerings)

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Accorhotel? Share your experience