Deal Desk Manager

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A career that's the whole package! At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Job Title: Deal Desk Manager Reports to: Director, Sales Operations / Revenue Operations Locations: US - Boston, MA, Houston, TX A quick snapshot... As Deal Desk Manager at Conga, you will play a critical role in supporting the Sales organization by structuring, reviewing, and optimizing complex deals. You'll act as a key partner to Sales, Finace, Legal, and Revenue Operations to ensure deals are competitive, compliant, and aligned with company policies. This is a highly collaborative and fast-paced role where you'll manage the deal review process, provide guidance on pricing and contract terms, and help streamline workflows to improve deal velocity while protecting margin and minimizing risk. Why it's a big deal... At Conga, the Deal Desk function sits at the center of revenue execution. This role directly impacts our ability to close business efficiently while maintaining financial discipline and compliance. The Deal Desk Manager ensures that deals are structured appropriately, align with pricing and approval guidelines, and meet both customer and company needs. This position plays a key role in balancing speed and governance-helping Sales close deals faster while ensuring accuracy, consistency, and profitability. Additionally, this role contributes to improving deal processes, enhancing visibility into pipeline and deal health, and driving consistency across the go-to-market organization. The impact extends from individual transactions to overall revenue performance and forecasting accuracy. Are you the person we're looking for? Related experience You bring 6-8+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Finance, or a related field within a SaaS or technology company. You have experience supporting complex, enterprise-level deals. Deal structuring expertise You have a strong understanding of pricing strategies, discounting frameworks, contract terms, and revenue implications. You are comfortable reviewing and structuring deals that balance competitiveness with profitability. Cross-functional partnership You excel at working across Sales, Finance, Legal, and RevOps to move deals forward efficiently. You know how to align stakeholders, resolve roadblocks, and drive decisions. Analytical mindset You are data-driven and able to evaluate deals from both a financial and operational perspective. You can assess margin impact, identify risks, and provide clear recommendations. Process orientation You understand how to build and enforce scalable deal approval processes that maintain governance without slowing down the business. Initiative You proactively identify gaps in current processes and bring forward solutions that improve efficiency, consistency, and deal outcomes. Communication & influence You are confident in communicating with Sales leaders and executive stakeholders, providing clear guidance and pushing back when necessary in a constructive, solutions-oriented way. Education Bachelor's degree in Business, Finance, Accounting, or a related field is preferred. Here's what will give you an edge... Tools and systems experience Deep experience with Salesforce and CPQ tools (e.g., Salesforce CPQ, Apttus/Conga CPQ, or similar) Familiarity with deal approval workflows and revenue systems Strong proficiency in Excel for deal modeling and analysis Pricing & financial acumen Strong understanding of pricing strategies, discounting, and margin analysis Experience evaluating deal profitability and financial impact Contract & compliance awareness Familiarity with contract structures, terms, and legal considerations Experience ensuring deals comply with internal policies and audit requirements Process & scalability mindset Proven ability to design and improve deal desk workflows and approval processes Experience supporting a high-volume, fast-paced sales environment Sales partnership Experience working closely with Sales teams on complex deal negotiations Ability to balance being a business partner with maintaining governance Data & reporting Experience tracking and reporting on deal metrics, approval cycles, and bottlenecks Ability to provide insights that improve deal velocity and win rat

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