Front Desk Manager - St Catharines Bunting and Carlton
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FRONT DESK MANAGER Who is a Front Desk Manager? The Front Desk Manager will support the General Manager in ensuring the Club has a great Culture for both Members and Associates. This associate will prioritize all interactions with Members. What will you be doing? Support the General Manager with the overall financial management of the club Responsible for the recruitment, training, scheduling, development and performance management of of all direct reports Support Club Management with handling Member concerns with professionalism and care. Responsible for the implementation of all Member Programs Do you have what it takes? Passion for Fitness 2+ years in a Front Desk or Sales role with GoodLife or 2+ years in an external management role Proven success in leading, training and motivating teams Strong sales and customer service background Success in exceeding individual and team sales goals Previous management experience in the fitness industry a strong asset Degree or diploma in Business or Management is an asset CPR certification required within 3 months of employment Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility What's in it for you? Ongoing training and development including hands on training, classroom training and e-learning Opportunities for advancement include: Assistant General Manager, General Manager and Divisional Manager Competitive compensation including commission and bonuses Group health care plans Fun and energetic atmosphere to come to every day!
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