Manager, Products & Propositions (8 months maternity cover)
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About the role
This role will support the development and delivery of medical and health insurance propositions across both short-term initiatives and long-term strategic priorities. You will work closely with distribution partners including agency, bancassurance and direct channels to drive successful product rollout and enhance customer value. This role offers exposure across the full product lifecycle-from proposition development and product conceptualisation through to implementation, launch and post-launch optimisation.
Responsibilities
- Product Development & Proposition Management
- Support end-to-end product development initiatives for medical and health products including Integrated Shield Plans, supplementary health plans, hospital cash plans and long-term care products
- Assist in conceptualising product prototypes aligned to customer needs and business objectives
- Coordinate product approvals and support preparation of launch and marketing materials
- Partner with implementation teams to ensure timely and smooth product rollout
- Policy & Customer Documentation Enhancement
- Review and simplify policy contracts and customer documentation to improve clarity and accessibility
- Translate complex insurance and technical language into customer-friendly communication
- Restructure and improve document flow while maintaining accuracy and compliance
- Work with Legal, Compliance and internal stakeholders to ensure documents remain aligned with product intent and regulatory requirements
- Incorporate stakeholder and customer feedback to continuously improve customer understanding
- Stakeholder & Distribution Support
- Handle product queries from internal and external stakeholders
- Resolve distribution and implementation-related issues
- Prepare product documentation including Product Write-Ups, Policy Contracts and Product Summaries
- Ensure compliance with regulatory requirements and industry standards (including MAS, MOH and LIA guidelines)
- Market Intelligence & Innovation
- Conduct competitive analysis and monitor market trends within medical and health insurance
- Support research and strategic groundwork for future proposition development
- Assist in prototyping initiatives and consumer research to gather customer insights
- Identify opportunities to improve customer experience and proposition effectiveness
Requirements
- Degree in Actuarial, Insurance, Finance, Marketing or related disciplines
- 4-5 years of relevant experience , preferably in insurance product development or propositions
- Strong understanding of the Singapore insurance market and healthcare trends
- Analytical mindset with strong attention to detail
- Excellent communication skills with the ability to simplify complex information for different audiences
- Strong stakeholder management and influencing skills
- Project-oriented with the ability to work under tight timelines
- Curious, adaptable and open to driving innovation and continuous improvement
- High integrity with strong ownership and teamwork mindset
- Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile
- We regret to inform that only shortlisted candidates will be notified.
- PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394- Reg. R25159218 (Teoh Ying Ying)
Additional Information
Product Manager (Medical & Health - Consumer Propositions) Contract Duration: 8 months (Maternity Cover) Location: Raffles Place Working Hours: Monday - Friday, 9am - 6pm Salary: S$5,000 - S$7,000/month (prorated completion bonus applicable)
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