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Car Insurance Telesales (Supervisor)

External
Cermaticom logoCermaticom · Jakarta, Indonesia
ContractOn-site1mo ago30+ days old, may be filled
CRM
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About the role

Manage day to day operation on the call center and logistics Hire, train, and monitor telesales agents Implement procedures to improve overall operations and meet SLA's and sales target Managing and optimizing call center Analyze key operations metrics to determine KPI and SLA for telesales agents At least 2 year experience as Supervisor Telesales Car Insurance Highly motivated & Discipline Ready to work under pressure Have a good communication skill Responsive and initiative Good teamwork Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment Working knowledge of managing telesales team using CRM & Telesales system


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