Reservation Clerk

Responsibilities

• The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special o ffer s for certain properties.
• Your job will include:
• Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
• Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
• Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
• Respond to customer needs, questions or problems in an efficient and thorough manner.
• Navigate multiple computer systems.
• Experience & skills you'll need:
• High school diploma, or the equivalent.
• 1+ year s of experience in a call center environment.
• Dedication to exceptional customer service.
• Excellent written and verbal communications skills.
• In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
• We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
• As an Equal Opportunity Employer, we welcome and thank all applicants.

Benefits

Additional Information

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Reservation Clerk in Orlando, Florida.

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