Operations Specialist - Pricing

Requirements

• Must have 3+ years' experience quoting and handling import & export shipments.
• Preferred experience working CargoWise (C1) and bid boards.
• Flexibility
• Strong computer skills including Microsoft Office suite a plus
• Detail oriented, able to multitask and meet deadlines
• Able to work in a team and independently
• Excellent organizational skills
• Excellent communication skills
• EDUCATION AND EXPERIENCE:
• Experience quoting and handling imports and exports (via ocean/air product)
• Experience using bid boards (AOD, Cargo Base, and 4Pro)
• Knowledge of CargoWise (C1) preferred
• High School Diploma or GED equivalent is preferred
• Experience and knowledge regarding import, compliance, rules and regulations preferred
• Experience handling accruals and billing of services provided to customers
• Good working knowledge of Incoterms required
• ENVIRONMENT:
• 100% performed in climate-controlled internal office environment working under normal office conditions.
• Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
• NOTICE TO APPLICANTS
• JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATI

Benefits

Additional Information

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The role of the operations specialist is to process and handle the pricing on air/ocean import and export shipments for our customers, ensuring the highest quality standards while providing service solutions that meet or exceed our customers' requirements. This Operations Specialist - Pricing will be working off "load boards" where they will bid on business that if won will be turned over to our operations team to handle. ESSENTIAL FUNCTIONS: Quote and bid on potential international forwarding business to include - Import/Export shipments moved via Ocean & Air, domestic trucking, and customer brokerage. Heavy communication with the operations team from winning business to invoicing. Review appropriate documents (i.e. customers classification, commercials invoices, etc.) ensuring files contain all necessary copies, are accurate and in the proper sequence Receive and track customer bookings/shipments, update client of shipment status/delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all files within bid board portals. Comply with all company business process guidelines Resolve and reconcile incorrect payables by working with vendors and overseas offices Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines Provide responsive customer service Dispatch freight for delivery, maintain communication with truckers throughout delivery Ability to recognize any changes in customers shipping down trends and report to Management Ability to be cross trained and act as a back-up for any member of the team if necessary To report on customer performance and identify any change in support Promote compliance across the department/section Ability to work through problems, but also recognize issues that may need to be communicated/escalated to management Ensure all timely correspondence to customers Other duties as requested SUPERVISORY RESPONSIBILITIES: None

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