Head of Samsung Wallet - Product Management

Responsibilities

• Set the vision and roadmap for digital wallet services and run the product development cycle
• Understand and articulate user needs, build associated business cases and prioritize product requirements
• Proactively interface, and serve as a strategic leader, with HQ leadership and cross-functional teams to develop new product concepts using market data, usability studies and product development frameworks, and carry concepts to a successful launch
• Think through products from UX, engineering and business perspectives
• Collaborate with Engineering to create proof-of-concepts, prototypes, and other creative ways to gather direct feedback early in the product development process
• Lead a team directly and functionally lead other matrixed organizations including marketing, BD, UX, strategy, engineering collaboratively
• Manage project risks, scope changes and other non-standard events throughout the life of the project
• Manage stakeholder communications and weekly and monthly progress reporting
• Ensure quality of deliverables is verified and matching expectations
• Manage multiple concurrent projects with multiple teams around the world
• Lead and collaborate with marketing to drive awareness and create demand for new services
• Drive the evolution of the product and service
• Setup and lead cross-functional local teams for mobile payment business and digital IDs; facilitate decision-making, communication, and managing project progress
• Apply potential business opportunities during initial product planning stages, to create and/or expand sources of revenue for the service(s)
• Serve as an expert evaluating multi-party technology solutions and the associated business impact in critical verticals such as transit, corporate access, hospitality (hotel keys), and digital ID
• Provide actionable insights to shape product and partnerships and drive impactful collaboration with cross-functional teams in development, engineering, marketing, and operations to develop and execute a business strategy aimed at growing the Samsung Wallet ecosystem
• Role and Responsibilities
• Knowledge, Skills & Education
• A self-starter with excellent verbal and written communications skills
• Degree in Business, Engineering, or related field AND 18+ years of relevant experience with proven record around delivery ideally within the mobile space
• 5+ years of product management team leadership
• Strong leadership, collaboration, and communication skills - with experience managing, directing, and monitoring cross-functional teams to achieve an outcome.
• Proven experience with Mobile and Digital services
• Track record of building and launching new products
• Proven analytical and quantitative skills; ability to use hard data and metrics to make data-driven decisions and back up product decisions
• Be able to take the high strategic view as well as dive deep on issues
• The ability to manage chaos, ambiguity and complexity, in a detailed, organized way
• Ability to have challenging conversations at all seniority levels internally and externally.
• Ability to negotiate with multiple stakeholders, be able to defend work, and also know when to accept direction
• Ability to navigate heavily matrixed organizations and thrive within a fast-paced environment

Requirements

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