Marketing and Sales Representative (food & Beverage Services)

About the role

Marketing duties Develop and execute marketing strategies : Create and implement marketing plans for restaurant openings, menu changes, and promotions. Manage campaigns and promotions : Plan and execute campaigns through digital, social media, and traditional advertising channels. Oversee brand visibility : Utilize various channels to enhance brand visibility and manage brand-aligned content. Analyze market trends : Study the target market and competitors to craft strategic engagement plans. Track performance : Analyze the return on investment (ROI) of marketing activities, social engagement, and guest feedback. Sales duties Achieve sales targets : Meet and exceed monthly and quarterly sales goals. Develop sales leads : Prepare action plans for finding and pursuing sales leads and prospects. Build and maintain relationships : Foster strong relationships with repeat guests, VIPs, concierges, and walk-in customers. Upsell products : Promote premium menu items or packages to increase average spend per guest. Handle inquiries and reservations : Manage reservations and respond to customer inquiries and special requests in a timely and professional manner. Identify new opportunities : Pursue new business opportunities, partnerships, and market segments. Customer service and relations Provide proactive customer service : Ensure information is accessible and responsive to client needs. Build guest loyalty : Ensure a consistent brand experience and deliver service excellence to build guest loyalty. Manage reservations : Handle reservations across phone, email, and online booking platforms.

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Company Intel

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