Student Support Coordinator

About the role

Job Description: Student Support Coordinator Location: Stratford and Woolwich, London Role Type: Full-time, Permanent Role Overview The Student Support Coordinator at SCCD Training will provide comprehensive support to our learners throughout their training journey. Acting as a primary point of contact, you will ensure students are engaged, motivated, and have access to all necessary resources to successfully complete their programs. Key Responsibilities Serve as the first point of contact for student queries, providing guidance and timely support. Monitor student attendance, progress, and wellbeing, addressing any concerns promptly. Coordinate with academic and placement teams to facilitate smooth learner experiences. Develop and implement intervention plans to support students facing challenges. Maintain accurate records of student interactions and support activities in the CRM system. Organize orientation sessions, workshops, and wellbeing activities to enhance student engagement. Ensure compliance with safeguarding and data protection policies. Candidate Requirements Experience in student support, education, or related fields. Strong interpersonal and communication skills with a compassionate approach. Ability to manage multiple student cases simultaneously with attention to detail. Proactive problem-solving skills and the ability to work collaboratively with various teams. Knowledge of safeguarding best practices and data protection regulations. Experience using CRM or student management systems is preferred. Understanding of the UK education sector and teacher training pathways is an advantage. Why Join SCCD? Impact: You are directly responsible for helping people change their lives and enter the teaching profession. Growth: Opportunity to move into Senior Placement or Business Development roles. Culture: A fast-paced, high-energy environment with a focus on collective team success.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at SCCD Training? Share your experience