Server Delivery Specialist

About the role

We are seeking a Server Delivery Specialist to join our IT operations team. The primary responsibility of this role is to maintain delivery data accuracy, support server deployment processes, handle first-level system exceptions, and coordinate operational activities across multiple stakeholders. The ideal candidate should have strong attention to detail, good execution skills, and the ability to manage multiple tasks in a fast-paced data centre environment.

Responsibilities

• Maintain delivery data accuracy by interacting with delivery platforms and ensuring all delivery-related information is current and up to date
• Act as the first-tier handler for system exceptions that require human intervention, escalating where necessary
• Coordinate event responses for power over-subscription incidents at the rack or row level, working with business owners to arrange server relocation within defined time windows
• Manage and coordinate the execution of server relocation tasks, including preparing approval documentation, communicating with stakeholders, and arranging physical delivery with vendors
• Track and analyze long-tail server delivery statuses, flagging servers for long-term improvement and retrospective review
• Manage accessories inventory (e.g., AOC cables, CAT5, racks, RPDUs, side panels),monitor safety stock levels, and follow up on orders and delivery status
• Perform data validation, cleaning, and correction across data centre records including devices, racks, delivery behaviors, and events
• Support IPIO operations for offsite activities
• Job Qualifications
• Diploma or Bachelor's degree in IT, Engineering, or a related field (or equivalent practical experience)
• Proficiency in both English and Mandarin (reading and writing) to support effective communication with local teams and client teams based in China
• Proficient in Microsoft Office tools, particularly Excel, for data tracking and reporting (e.g., filtering, formulas, pivot tables)
• Strong attention to detail and demonstrated reliability and accountability in handling operational tasks
• Core Competencies
• Good execution skills with the ability to follow and uphold standard operating procedures (SOPs)
• Effective communication and stakeholder coordination skills across internal teams and external vendors
• Ability to prioritise and manage concurrent operational tasks in a fast-paced environment while meeting deadlines

Requirements

• Experience in data centre operations or IT support
• Familiarity with asset or inventory management processes
• Basic understanding of servers, networking, or power systems
• About Centific
• Your Authentic Self at Centific

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at CENTIFIC GLOBAL SOLUTIONS (SG) PTE. LTD.? Share your experience