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Director of Organizational Learning & Development

External
centerstone logoCenterstone · Nashville, TN
Full-timeOn-siteToday
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Health insuranceVision insurance

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Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION The Director of Organizational Learning & Development provides strategic leadership for the organization's learning, leadership development, talent development, and workforce readiness initiatives. This role is responsible for building a culture of continuous learning and professional growth by developing organizational capabilities that support employee's success, leadership development, training engagement, retention, and long-term business objectives. The Director serves as a key partner to executive, operational, and People & Culture leaders to align learning and development strategies with organizational priorities. Through leadership of the Organizational Learning & Development and Licensure Supervision teams, this position drives innovative learning solutions, leadership development, succession planning, organizational training, and career development initiatives that strengthen the workforce and support the organization's mission, vision, and strategic goals. Essential Duties and Responsibilities: Learning Strategy & Organizational Development Lead the development, implementation, and continuous improvement of enterprise-wide learning and development strategies, programs, and initiatives. Conduct and oversee organizational learning needs assessments, gap analyses, and workforce capability reviews to identify opportunities for improving employee performance, engagement, retention, productivity, and career development. Partner with executive leadership, operational leaders, and People & Culture teams to align learning solutions with business objectives and organizational priorities. Develop innovative learning interventions and training programs to address identified performance, leadership, and organizational development needs. Research emerging learning technologies, industry trends, and best practices to continuously improve learning effectiveness and learner experience. Leadership Development & Talent Growth Design, implement, and evaluate leadership development programs that support leaders at all levels of the organization. Lead and oversee: People Leader Orientation Quarterly People Leader Training Programs Leadership Development Programs Mentorship Programs Succession Planning Programs Soft Skills Development Programs Support career pathing, workforce development, and talent retention initiatives through structured learning experiences and development opportunities. Collaborate with leadership to identify high-potential talent and create development pathways that strengthen organizational bench strength. Learning Operations & Program Delivery Direct day-to-day operations of the Organizational Learning & Development team to ensure effective execution of learning programs and initiatives. Ensure standardized implementation and delivery of learning programs across all regions, departments, and business units. Oversee the design, facilitation, maintenance, and evaluation of: New Hire Orientation Annual Required Training Training Plans Tied to Job Roles Soft Skills Training Internship Programs Professional Development Programs Lead the administration, optimization, and strategic utilization of the Learning Management System (LMS), ensuring an effective and engaging learner experience. Develop and maintain learning curricula, content standards, and instructional design practices that support adult learning principles and organizational goals. Compliance, Accreditation & Workforce Readiness Ensure organizational training programs meet all legal, regulatory, accreditation, and compliance requirements. Oversee annual required training programs and related compliance reporting. Support accreditation readiness and ongoing accreditation requirements through effective training systems, documentation, and program management. Manage workforce readiness initiatives including: CPI (Crisis Prevention Intervention) CPR/First Aid Training Licensure Supervision Programs Professional Credentialing and Development Support Collaborate with Clinical Learning & Development leadership to ensure coordinated and compliant training approaches across the organization. Performance Measurement & Continuous Improvement Establish and monitor learning metrics, outcomes, quality measures, and return-on-investment indicators to evaluate program effectiveness. Analyze learner feedback, business outcomes, engagement data, retention trends, and performance measures to continuously improve learning programs. Prepare and present reports and recommendations to executive and operational leadership regarding learning effectiveness and organizational development out


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