Skip to main content
Back to jobs

Customer Service Administrator 1

External
sefl logoSefl · Suwanee, GA
Part-timeOn-site4d ago
ExcelRouting
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role


Benefits

Paid time off

Additional Information

As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as scanning, driver check-in, working in the Gate Office, cashier, or receptionist. Use a scanning machine to ensure bills are properly loaded into the Company's computer system for processing. Perform pick-up of bills in routing office and delivers to various locations on the dock. Aid the Linehaul Dispatch area, as needed, when associates are on vacation or are out sick. Receive drivers at gate and obtain information on driver's name and freight that is on the trailers. A ssign drivers a number and assign appropriate place to unhook trailer. Direct visitors and truckers to various parts of the building or premises. Balance daily cash report and account for all bills and make and prepare all bank deposits and checks and verify all night deposits. Provide daily phone coverage for the Service Center by operating a switchboard console. Provide applicants with applications and collect them upon completion and welcomes visitors to the Service Center. For this role, you must have: a High School Diploma or GED ; the ability to satisfactorily pass background check and alcohol and drug test ; 6 months of related experience and/or previous office experience ; strong customer relations skills to communicate effectively with internal and external customers ; the ability to manage multiple tasks with interruption ; computer skills ; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel , and Multi-line phone systems. Pay: $17.85 -$ 22.51 Per Hour Work Shift Second Shift http://www.youtube.com/watch?v=xZc1A8aeshc


Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at sefl? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect