Strategic Operations Coordinator

About the role

A company that moves fast needs people who can run it well and help shape where it's going. Spare builds AI-powered software that helps cities deliver better transit. Over 250 communities around the world rely on us today. We are growing fast and the internal operations that hold everything together need to match that pace. Strategic Operations sits at the centre of how Spare runs day to day. The foundation of the role is executive support for the three co-founders and oversight of the in-office experience: travel and scheduling, vendor relationships, events, culture, the environment that makes Spare a place people want to show up to. Once that foundation is dialled in, the role opens up into real strategic work alongside the Manager, Strategic Projects: planning sessions, cross-functional initiatives, board cycle support, and the internal AI tooling that is shaping how Spare operates next. The operational work is non-negotiable. It comes first because it is the foundation everything else is built on. The strategic work is what makes this role different, and it is what you grow into as you prove out the baseline. This is an early-career role. If you have been looking at openings like business operations / BizOps, founder's office, strategy and operations, or AI operations, this sits in the same space. If you are hungry to learn how a company actually runs, and willing to do the operational work that earns you a seat at the strategic table, then keep reading. This role requires a full-time presence at our Vancouver HQ 5 days per week.

Responsibilities

• This is the largest part of the role at full capacity, but it is not where you start. The first stretch is about learning how Spare works and getting the foundation excellent.

Requirements

• You are early in your career. You may be a recent grad, or you may have a year or two of experience in something fast-paced. We care more about how you think and how you work than what your resume says.
• You are reliable. When a founder has a flight or a client dinner, they do not check whether it is handled. When someone new starts, their desk is ready. Nobody questions whether the office is well-run. It is all handled.
• You have low ego and high ownership. A lot of the baseline is invisible work. Some of it is physical, repetitive, and unglamorous. You do it because the office needs it done and you do it well. If that is a dealbreaker, this is not the role.
• You exercise good judgment and discretion. You will be close to sensitive information including financial decisions, org changes, and founder dynamics. You handle it with care. You know what a founder needs before they ask and you know when the office needs attention before anyone flags it.
• You have good taste. Gifts are appropriate. Events feel right. The office looks right. You notice when something is off and fix it before anyone asks.
• You are a builder, not just an executor. You see broken processes and want to fix them. You bring ideas instead of waiting to be told. You are excited about the AI

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