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Technical Specialist

External
rollsroyce logoRollsroyce · Dordrecht
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Responsibilities

  • Deliver (remote) technical support to the field service team, coordinating with our German team to escalate, monitor, and resolve customer issues effectively.
  • Coordinate and manage after-sales service activities, including site visits and oversight of third-party service providers.
  • Plan and dispatch technical support resources for Battery Energy Storage System (BESS) service projects.
  • Oversee maintenance contracts and maintain regular customer engagement through recurring service reviews.
  • Support after-sales commercial activities, including quotation preparation and supplier coordination.
  • Collaborate with Sales, Engineering, and R&D teams to support project initiatives, resource planning, testing activities, and special projects.

Requirements

  • Bachelor degree (HBO) thinking level or equivalent in a technical / electrical direction;
  • Minimum of 5 years of work experience in the technical sector, energy production systems, in-depth knowledge of diesel and/or gas engines in general and cogeneration systems Excellent verbal and written communication skills in English and Dutch;
  • VCA and other safety/technical certificates
  • Minimum computer knowledge required: system, Word, Excel, SAP programs

Benefits

Function Group: 10 | Salary bandwidth: €4900 - €6200 gross per month;8% holiday pay;27 vacation days plus 13 ATV on a full-time basis;Profit Sharing Scheme;Company Car;Company Phone and Laptop;Good pension scheme (PME);Flexible Working Policy; 12 days of flexible work per monthCorporate fitness scheme (€10 p/m discount on your sports subscription);A well-established international organization with wide development opportunities;Selection ProcessWe abide by our application code of conduct for recruitment and selection as standard for a transparent and fair recruitment and selection process;A Background Check (Identity, Address, Work History and Criminal Background Check) is part of our selection process;There is no medical or psychological assessment required for this position;More about usOur purpose is a force for progress - powering, protecting and connecting people everywhere.Our behaviours are shown in our business; We put safety first. We do the right thing. We keep it simple. And we make a difference.Our aim is to make diesel engines even cleaner and smarter. With our Green and High-Tech program we provide forward-looking answers to the growing challenges of the mobility and energy transition focusing on electrified drive systems as well as alternative fuels and energy sources.Can you relate to this great opportunity? Then apply with a short motivation letter & CV.Type of ContractPermanentVision insurancePaid time offRemote work optionsFlexible schedule

Additional Information

Job Description Rolls-Royce Solutions Benelux B.V. is a subsidiary of Rolls-Royce Power Systems, a division of Rolls-Royce plc. We provide pioneering, integrated power solutions for the marine and infrastructure sectors and focus on digitalization and electrification, playing an innovative key role at the forefront of the energy transition. Our core business is supplying and maintaining sustainable power through diesel and gas engines and power systems for shipping, energy generation, construction, rail and data centers applications within the Benelux. Within Power Systems a relatively new Business Unit called Sustainable focusses on supply of large scale Battery Energy Storage Systems (BESS). Our business revolves around supplying utilities, developers and operators the latest battery systems developed by the Rolls-Royce organization for the Benelux market. Whilst we are part of a global organization, we have a solid and engaged team in our Dordrecht Office. For our office in Dordrecht, The Netherlands, we are looking for a: Technical Specialist - BESS (m/f) Business Unit: Sustainable (Fulltime | 40 hours) The Technical Specialist is the practical point of contact for customers for preventive and corrective maintenance specifically for our Sustainable Business Unit (BESS and Microgrid Business). You solve issues of assigned tickets by coordinating the required knowledge and resources to find the best solution and communicates with all levels of support to find the required knowledge and skills in the team . You will report to the Head of Service.

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