Sr. Analyst, Sales Operations

About the role

Dyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood with an additional office located in New York City. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store's across the country . We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. Reporting to the Sales Director, the Sales Operations Senior Analyst supports the annual and continuous planning processes by engaging with strategic Retailers working with Sales-National Accounts and cross functionally to execute our Joint Business Plans (JBP). The Sales Operations Analyst will be the leading resource across the business on customer-specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both. The main priority of this role is to engage Retail counterparts for optimized operational function associated with driving revenue and margin for assigned strategic Retail account. Key functions will include: Using POS trends and analysis in weekly Retailer meetings, lead the development of the Sales forecast for incorporation into internal Monthly S&OP processes Leverage advanced inventory management with Retailers, optimizing DC/FC level allocations, maximizing retailer inventory investment and Dyson sell out by achieving retailer in-stock metrics Work internally with Demand Planning as the Retailer forecast expert for Account Demand Reviews following CPFRs with Retailers Using available insights and competitor knowledge, identify action plans to address issues or activate against new opportunities by tracking all risks and opportunities Working with National Account Mgr(s), assist and support in maximizing available budgets driving ROI Work with SOP to optimize Purchase Order changes to Retail targeting Retail objectives for on-time, in-full and invoice mis-match metrics Support Sales-National Accounts by working cross functionally with strong Demand Planning, Finance and Supply Chain partnerships Develop, and leverage strong partnerships with assigned National Account Retailers across functional Planning, Forecasting and Inventory teams at those retailers across multiple categories Work with Sales (Directors, Revenue Optimization, National Account Managers) on all operational aspects of Sales execution at assigned retailers Working with Revenue Optimization,Team, liaise with Category Business Units on ranging, assortment, and new product planning Collaborate with Demand & Supply Planning, Finance, Customer Service, Inbound & Outbound Logistics to hit all retailer and internal efficiency and service metrics Seek out decision makers and influencers to ensure a balanced approach to the allocation of resources or assets Contribute to the Dyson US organization Serve as an active and high performing member of the team Partner with other team members to support new opportunities as they arise Be able to challenge self and others in accepting the norm, while working towards best practices Fulfill other duties as necessary and assigned. Relish the opportunity to pick up new activities that fall broadly in the purpose of the role Think outside of the box, identifying opportunities for improvement Identify problems and find solutions About you Bachelor's degree required, business major preferred 2+ years as a Sales Operations Analyst, Financial Analyst, Merchandise Planner, Demand Planner, or Inventory Analyst Prior Demand Planning and Forecasting experience required Prior experience working with key national accounts and/or big box retailers Advanced knowledge and proficiency in Microsoft Excel are required Prior experience working with Sales, Marketing and/or Finance function is a plus SAP and or Anaplan experience is a plus Strong analytical and problem-solving skills Strong communication skills Self-motivated with the ability to work independently Ability to multi-task and manage multiple projects Ability to deliver projects in full, on time and to the highest quality An innovative yet objective thinker Ability to communicate with all levels of the organization with positive intent Ability to travel, up to 25% Compensation : $87,200 - $109,000 annually + bonus opportunity Location : 1330 W Fulton Market Fl 5, Chicago, IL 60607

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