Financial Aid Advisor I

Requirements

• Previous experience in financial aid, student services, higher education advising, or related fields.
• Public speaking or presentation experience.
• Experience with financial literacy topics, including budgeting, student loans, and responsible borrowing.
• Experience with federal, state, and institutional financial aid regulations and policies.
• Experience using student information systems (e.g., PeopleSoft, Banner, Workday) or financial aid management systems.
• About the Department:
• This is a term position with an end date of June 30, 2027, with the potential for renewal based on funding availability.
• Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
• Application Instructions:
• To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:
• Resume/Curriculum Vitae
• Letter of Application/Cover Letter
• Why Choose Iowa State University?
• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
• If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.
• Appointment Type:
• Regular with Term Appointment (Fixed Term)
• Proposed End Date or Length of Term:
• June 30, 2027
• Number of Months Employed Per Year:
• 12 Month Work Period
• Time Type:
• Full time
• Pay Grade:
• PS805
• Original Posting Date:
• June 24, 2026
• Posting Close Date:
• July 6, 2026
• Job Requisition Number:
• R19473
• General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Benefits

Additional Information

Position Title: Financial Aid Advisor I Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor's degree Job Description: Guide students and families through the financial aid process with clarity, care, and accuracy. As a Financial Aid Advisor I , this role serves as a primary point of contact, providing clear guidance on federal, state, and institutional financial aid programs. The advisor assists students in person, by phone, and virtually with questions related to applications, eligibility, packaging, and general aid options. Responsibilities include reviewing basic eligibility, supporting routine updates to financial aid packages, resolving standard disbursement holds, and escalating complex or sensitive cases to senior staff as needed. All work is completed in accordance with applicable regulations to ensure accuracy, compliance, and a positive student experience. This role also supports the delivery of a student-focused experience through responsive customer service, participation in outreach events, and presentations to students, families, and campus or community partners. It is well-suited for someone who is detail-oriented, service-driven, and comfortable learning complex regulatory information in a fast-paced environment.

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