Collaboration Managed Services Engineer (L4)

Responsibilities

• Design, plan and implement basic-to-complex Collaboration environments in projects for clients of all sizes
• Ensure that hardware and software components are installed, configured, integrated and tested accordingly to client requirements and beyond
• Maintain and operate complex infrastructures
• Own and perform advanced debugging and troubleshooting
• Actively look for innovation and digital transformation of our clients thanks to new exclusive and exciting partners
• Propose and contribute to improvements as a trusted advisor for our clients, but also in our internal initiatives
• Support the Solutions and Presales team with your technical expertise and experience feedbacks
• Interact and co-operate with vendors
• Share your knowledge with the team
• Demonstrated ability to work in a fast-paced and dynamic environment.
• EDUCATION, EXPERIENCE, SKILLS
• At least 8 years' experience in unified communications environments
• Fluent in English.French or German is a strong asset.
• Proven field experience in Cisco UC solutions:
• ➢ Communications Manager
• ➢ IMP/Jabber
• ➢ Video (Expressway/CMS/TMS)
• ➢ UCCX
• ➢ CUBE/SBC
• Experience in any following area will be considered as an advantage:
• ➢ Microsoft Office365, Skype for Business
• ➢ API and Scripting languages
• ➢ Voice recording (ASC)
• ➢ EMM (VMware, MobileIron, Intune)➢ IP Trade
• Certifications such as CCNA/CCNP Collab, M365 Fundamentals/Associate level, are also an advantage.
• Fluent in English
• The candidate must be native from a NATO country and a valid NATO Secret Clearance is a plus.
• Workplace type :
• Hybrid Working
• About NTT DATA
• Equal Opportunity Employer
• Third parties fraudulently posing as NTT DATA recruiters

Additional Information

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

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