Stategic Sales Manager

Responsibilities

• Leadership
• Develop and execute local sales and marketing strategies aligned with corporate goals
• Identify and drive growth opportunities across the country/cluster and assigned verticals, tradelanes or other initiatives
• Set priorities, budgets, and plans to achieve commercial objectives.
• Sales Management
• Drive new business development and strategic account acquisition.
• Drive an individual portfolio of customers
• Lead national sales teams, setting and monitoring KPIs and performance metrics. Collaborate with tender management and solutions teams to secure new business.
• Manage contracts, pricing quotes, and long-term commercial agreements.
• Customer & Partner Engagement
• Build and maintain strong relationships with key clients and partners.
• Ensure customer satisfaction through tailored solutions and service excellence.
• Lead client implementation plans and oversee retention strategies.
• Identify and resolve client issues proactively.
• Commercial & Financial Performance
• Maximize profitability by linking goals with practical execution.
• Conduct regular reviews of gross profit per client, mode, and trade lane.
• Develop new services and revenue streams while reducing cost to serve.
• Drive EBIT and volume growth across regions.
• Collaboration
• Partner with operations, finance, IT, and product teams to deliver solutions.
• Improve operational efficiency and consistency across commercial functions.
• Provide market intelligence to support product innovation and service enhancements.
• KEY PERFORMANCE MEASURES
• Growth in Gross Profit (GP), volume and other metric as aligned with regional/global leadership
• Customer retention and new business acquisition rates.
• Strategic account penetration and expansion.
• Sales force effectiveness and pipeline conversion.
• Operational efficiency and CRM consistency.
• Previous Work Experience & Qualifications
• Bachelor's degree in Business, Logistics, or related field
• 3-5+ years of experience in sales and marketing within freight forwarding or logistics.
• Proven leadership in global or multi-regional roles.
• Deep understanding of air/ocean freight, customs, and supply chain solutions.
• Experience in strategic selling, sales enablement, and contract negotiation.
• Strategic thinker with strong commercial acumen.
• Inspirational leader and team builder.
• Customer-centric and results-driven.
• Excellent communicator with cross-cultural sensitivity.
• Digitally savvy with data-driven decision-making skills.
• What moves you?
• At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
• To find out more about us visit www.careers.tollgroup.com
• You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.

Benefits

Additional Information

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

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