Clinic Executive

Responsibilities

• Patient Care & Front Desk
• Provide day-to-day clinic operations support and deliver a warm, professional experience to all patients.
• Register patients, update records, obtain referrals, and ensure accurate insurance panel information.
• Call / WhatsApp patients for appointment reminders, pre-procedure instructions, and follow-up care.
• Dispense medications accurately and explain usage and dosage clearly to patients.
• Surgery & Procedure Coordination
• Assist doctors in preparing medical equipment.
• Arrange and coordinate surgery dates, pre-admission tests, ward bookings, and operating theatre schedules.
• Guide patients through financial counselling according to MOH guidelines and insurance panel coverage.
• Assist patients with insurance matters such as Letter of Guarantee (LOG), medical reports, and claim forms.
• Medical Administration & Support
• Prepare diagnostic memos, medical reports, and documentation.
• Obtain specialist reports, case notes and background information for multidisciplinary care.
• Clinical Support & Stock Management
• Monitor and maintain medication and consumable stock levels, check expiries, and coordinate bulk purchases.
• Maintain a clean, safe, and welcoming clinic environment for patients.
• Vendor & Hospital Coordination
• Liaise with hospitals (A&E / wards) for admissions and urgent cases.
• Coordinate with vendors and suppliers for surgical instruments, implants, or consumables when required.
• Patient Experience
• Provide caring and empathetic communication to patients during stressful events such as pain, or urgent walk-ins.
• Ensure patient privacy, comfort, and confidentiality at all times.
• Maintain excellent follow-through and service recovery when required.
• ✨ Requirements
• Prior experience in a specialist clinic or hospital setting is a strong advantage.
• Good communication skills, patient-focused, and able to multitask in a clinic environment.
• Knowledge of insurance panels is beneficial.
• Familiar with appointment systems, medication dispensing, and basic clinical procedures.
• Positive attitude, responsible, and strong willingness to learn.
• Interested candidates please call/ WhatsApp me at 87152978 and send your resume to victor.gan@swiftsearchglobal.com
• Victor Gan (R1550441)
• Swift Search Global Pte Ltd (EA 18C9495)

Additional Information

Clinic Executive Salary: $3,300 - $3,900 Working days: 5.5 days , off on Sunday Working hours: Monday to Friday , 830am to 6pm Saturday , 830am to 2pm AWS and VBs.

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