Quality Supervisor

About the role

Quality Leadership & Strategy Lead and manage all quality functions across multiple curtain wall manufacturing sites. Develop and implement site-wide quality strategies, systems, and standard operating procedures. Establish clear quality expectations, metrics, and accountability standards throughout manufacturing operations. Drive a culture focused on quality, continuous improvement, customer satisfaction, and operational excellence. Serve as the primary quality leader for manufacturing operations and customer-related quality concerns. Ensure alignment of quality practices between facilities to drive consistency and standardization. Team Leadership & Development Directly supervise Quality Leads and Quality Technicians across both facilities. Establish performance expectations and provide coaching, development, and accountability for the quality team. Conduct regular audits of technician and lead performance, inspection consistency, and documentation accuracy. Develop training programs and certification processes for quality personnel and production teams. Partner with Operations leadership to reinforce ownership and accountability for product quality at all levels. Lead regular quality meetings and communicate trends, priorities, and corrective actions to leadership teams. Manufacturing Quality Oversight Oversee incoming, in-process, and final inspection activities for curtain wall systems and components. Ensure compliance with engineering drawings, specifications, tolerances, glazing requirements, and customer standards. Monitor production processes to identify quality risks, recurring defects, and process variation. Partner with Production and Engineering teams to implement corrective and preventive actions. Drive root cause analysis investigations using structured problem-solving methodologies. Ensure non-conforming materials and products are properly identified, segregated, documented, and dispositioned. Support implementation and maintenance of quality control plans, inspection checkpoints, and testing requirements. Continuous Improvement Analyze quality data and performance metrics to identify trends and improvement opportunities. Lead initiatives focused on reducing scrap, rework, warranty issues, and customer complaints. Implement Lean Manufacturing and continuous improvement practices related to quality systems and processes. Develop and track KPIs including: First-pass yield Defect rates Rework and scrap costs Customer complaints Audit findings Corrective action closure rates Partner cross-functionally to improve workflow efficiency and manufacturing consistency. Audits, Compliance & Documentation Ensure compliance with internal quality standards, customer requirements, and applicable industry regulations. Lead internal audits and support customer, third-party, and regulatory audits as needed. Maintain quality documentation including inspection records, corrective actions, deviation reports, and audit findings. Ensure accurate and timely reporting of quality performance metrics to leadership. Support document control processes and revision management related to manufacturing specifications and procedures. Customer & Supplier Quality Act as the primary escalation point for significant customer quality concerns. Coordinate investigations and corrective actions related to customer complaints and field quality issues. Partner with Supply Chain and Purchasing teams to address supplier quality concerns and incoming material performance. Participate in supplier evaluations, audits, and quality improvement initiatives. Support project teams to ensure customer quality expectations are clearly understood and achieved. Strengths that are imp

Requirements

• Preferred Associate or Bachelor's degree in Engineering or Quality
• Minimum of 5+ years in manufacturing quality - ideally in curtainwall, façade, precision fabrication or assembly, or ETO.
• At least 2+ years in leadership/supervisory role
• Strong Knowledge of mechanical inspection methods, tolerances, and finishes
• Ability to read and interpret engineering drawings and GD&T
• Familiarity with ISO 9001 or QMS standards.
• Lean/Six Sigma Experience preferred

Benefits

Additional Information

Harmon, Inc. POSITION D ES CRIPTION You are responsible for ensuring that all fabrication, assembly, and glazing operations produce curtainwall components that meet design, dimensional, and aesthetic requirements. Act as the front-line authority for product quality, ensuring compliance with drawings, specifications, and customer standards throughout the manufacturing process. Manage Daily Operations on Shop Floor including leading inspectors, enforcing process controls, resolving nonconformances, and driving continuous improvement to reduce rework and scrap. Manage and Sustain Quality Assurance and Quality Control Plan for Site and Projects. Site Quality Metric Owner Key Quality Partner and Liaison between Operations, Field, Manufacturing, and Engineering. On Site Leadership Team

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at apog? Share your experience