Clinical Education Consultant
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- The overall responsibilities of the implementation ClinicalEducation Consultant include:
- Demonstrates knowledge and understanding of relevant clinical and business operations, products, and services.
- Exercises professional accountability of relevant product education by attending discipline specific calls, proactively seeking updates, and participating in continuing education activities.
- Maintains knowledge and demonstrates professional growth in areas of education delivery, competency, and adult learning.
- Leads collaborative working sessions with hospital educators and clinicians to develop device education curriculum, training schedules, and logistics.
- Implements training curriculum and utilization of approved training tools.
- Actively engages in go-live, post-implementation clinical rounds, and ongoing customer educational support.
- Accountable to project implementation team, including project manager, clinical consultant, pharmacy consultant, and MPS.
- Delivers concise and professional closed-loop communication with the customer.
- Attends/Leads education centric implementation calls in support of project.
- Ability to function in a highly regulated industry.
- Communication
- Facilitate education customer conference calls and customer meetings.
- Leverage a consultative approach to customer education development and execution.
- Establish rapport with customers that is conducive to long term business relationships.
- Ability to manage customer teams, gain consensus, and deliver concise and consistent communication.
- Support Field Trainer program through peer. mentorship, ensuring product competency and adherence to defined process.
- Provide team and product support for BD Infusion products as assigned by manager.
- Technical
- Demonstrate competence of established BD Infusion product use according to published user manual.
- Apply adult learning principles to teaching.
- Demonstrate classroom management and facilitation skillset.
- Influence customer adoption and utilization of Infusion products and services.
- Utilize approved documents, tools, and resources ensuring compliance to process and work instructions.
- Act as a customer support resource.
- Knowledgeable with BD Infusion products.
- Proficiency in MS Office 365 applications.
Requirements
- Bachelor's degree required or 4-6 years of experience in related medical / hospital field.
- Current active nursing license required.
- Acute care hospital experience with EMR documentation system use required; Pediatric, NICU, or Oncology experience highly desired.
- Knowledge of BD Alaris™ System a plus.
- Driving requirements dictate that the candidate possess and maintain a valid driver license and be at least 21 years old.
- Home based position with travel. Travel may range from 75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.
- Must be able to lift a minimum of 40 lbs. This position may involve pushing, pulling, stooping, bending, and lifting.
Additional Information
Job Description Summary The Clinical Education Consultant provides a world-class customer education experience through the consultation, creation, and delivery of BD Infusion product education. This implementation position serves as the BD Alaris™ System and Infusion products education subject matter expert. Demonstrated success in this role includes the ability to leverage IV therapy best-practices and BD products, apply a consultative skillset, and incorporate adult learning principles to positively impact adoption and clinical success during product/solution implementation and post-implementation activities. Position responsibilities include successful creation and delivery of product education, go-live activities, entitlement offerings, adherence to standardized work instructions, policies and procedures, and providing an exceptional customer experience. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at BD? Share your experience