Transformation Architect

About the role

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Transformation Architect to join our team. This is a Hybrid role, reporting to the Director, Sales Engineer in the APJ Field Sales department. A Transformation Architect is an industry expert who advises, encourages and challenges customers and prospects to evolve their cybersecurity architecture from one based on legacy Network and Perimeter architectures to one based on Zero Trust Architecture design principles leveraging the Zscaler Zero Trust Exchange (ZTE). Zscaler Transformation Architects help our customers Secure, Simplify and Transform. What you'll do (Role Expectations) Facilitate consultative discovery and design workshops meant to uncover a customer's business requirements and their current-state architecture Design a high-level Zero Trust Architecture including a phased adoption roadmap expressing how the customer can transform to a Zero Trust Architecture future-state over time Engage across customer functional teams, as well as Zscaler partner and internal teams, to develop rapport and to ensure success across organizational structures from engineer to executive Code-switch seamlessly between CXO and IT Operations audiences to balance a combination of executive presence and deep technical credibility Adopt a confident, yet consultative customer-facing persona built on executive presence and humility Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 15+ years of relevant experience, or 10+ years of experience and an advanced degree Advanced product expertise and solution development capability, delivering on advanced solution selling across end-to-end Enterprise Architectures and complex Networking and Security environments Hands-on experience with technologies including TCP/IP protocol stack, DNS, BGP routing, MPLS, SD-WAN, GRE, IPsec, Layer-7 firewalls, Web Proxies, Load Balancing, and Data Loss Prevention Strong familiarity with NIST Zero Trust Architecture along with applicable laws, regulations, standards, and frameworks such as GxP, GDPR, HIPAA, PCI, ISO 27001, NIST CSF, MITRE ATT&CK, Cyber Kill Chain, and CISA What Will Make You Stand Out (Preferred Qualifications) Experi

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