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Learning & Development Executive

External
CROWNE PLAZA CHANGI AIRPORT logoCrowne Plaza Changi Airport · Crowne Plaza Changi Airport, Singapore
S$42K–S$46K/yrFull-timeUnknownToday
Compliance
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Benefits

We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Additional Information

As a Learning & Development Executive, you'll implement training and training systems framework as directed by your superior whilst maintaining good employee relations. You'll also promote a positive team culture while ensuring our colleagues deliver a guest experience that is unique and brings the brand to life. A little taste of your day-to-day Every day is different, but you'll mostly be: Develop a complement of qualified departmental trainers Establish a hotel system for generating training data and evaluating results. eg tracking and producing reports Creating training materials and programmes to address the hotel business objectives Monitor and assessing the effectiveness and success of training programmes Keeping up-to-date on the latest training trends, developments and best practices Managing employee enrolment for training, schedule training sessions and facilitation of training programmes Establish and maintain effective working relationships with all colleagues. Drive the hotel's training and development framework, working with stakeholders to identify training needs. Assist managers in developing work practices and standards aligned with OH&S policies. Develop employees through coaching and development opportunities for future growth. Liaise with educational institutions for trainees on work attachment programs. Maintain up-to-date training resources and materials. Conduct monthly trainee meetings to gather feedback on their training experience. Implement initiatives to enhance team member motivation and guest experience. Work with department managers to improve service standards and drive continuous improvement. Ensure compliance with employment laws, policies, and procedures. Help create the Training department budget and plan funded programs. What we need from you Ideally, you should have the following requirements and skills: 2 years experience in training development and facilitation Excellent written, verbal and interpersonal communication skills ACTA /DACE / ACLP certification would be an advantage.


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