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Account Management Lead

External
Seek logoSeek · Uptown Bonifacio, Philippines
Full-timeOn-site1mo ago
CRMCross-functional CollaborationLeadershipMentoringSalesforceStrategic Planning
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About the role

The Account Management Lead is a full-time permanent role responsible for leading and coaching a team of Key Account Managers (KAMs) who service the company's top-tier, high-value accounts. This role plays an active part in driving client growth, retention, and satisfaction by empowering the team to become trusted advisors . The successful candidate will focus on developing strategic partnerships with senior client stakeholders, aligning tailored solutions to client objectives, and elevating the overall account experience. You will also oversee strategic planning, consultative coaching, and solution-based selling to ensure the consistent delivery of long-term value.

Responsibilities

  • Lead and Develop Trusted Advisors:
  • Strategic Account Growth & Value Creation:
  • Drive Operational Excellence & Lead by Example:
  • Foster Team Engagement and Collaboration:
  • Promote an inclusive, collaborative culture through open communication, active knowledge-sharing, and continuous feedback. Address team challenges constructively and fairly, support career development, and celebrate wins to drive engagement and performance.
  • Lead Strategic Initiatives and Drive Process Improvements:
  • Champion Cross-Functional Collaboration and Alignment:
  • Experience: 5-7 years in strategic account management, consultative sales, or client relationship leadership, with 2-3+ years in managing high-performing teams.
  • Trusted Advisor Skills: A proven ability to build deep, trust-based relationships with senior-level clients and guide teams to do the same.
  • Strategic Expertise: Skilled in designing and executing client solutions that align with business goals and deliver measurable value.
  • Leadership Ability: Strong leadership and mentoring skills, with a track record of fostering high-performing, client-centric teams.
  • Data-Driven: Adept at using metrics and account performance insights to drive results. Experience with CRM tools (e.g., Salesforce) is preferred.

Benefits

Enjoy working from anywhere for 4 weeks as part of our benefits.Vacation Leaves and Sick Leaves are made available on Day 1.Free HMO for three (3) qualified dependents.Monthly internet allowance + one-time WFH Setup Allowance for New Hires to make sure you are duly equipped to work-from-home.Additional InformationAt SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happyHealth insurancePaid time off

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