Solutions Architect

Responsibilities

• Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success)
• Build and present reference architectures, how-tos, and demo applications for customers
• Be a subject-matter expert in translation and localization process optimization and best practices
• Understand and align the customer's technology stack to optimize localization processes
• Work cross-functionally with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success
• Play an active role in the development and maintenance of customer integrations
• Provide an escalated level of support for critical customer operational issues
• Develop and iterate on internal processes to ensure consistency across our solutions engagements
• Track existing technology solutions and follow the latest trends and developments relevant to multilingual content management and translation, specifically the application of AI

Requirements

• At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company
• Experience working with a complex services-oriented solution
• Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Subject matter expertise in localization solutions, technologies, and processes
• Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computer-assisted translation (CAT) solutions
• A passion for technical and solution-based proble

Benefits

Additional Information

About LILT AI is changing how the world communicates - and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone , regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues- Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1 -guide everything we do. We are trusted by Intel Corporation , Canva , the United States Department of Defense , the United States Air Force , ASICS , and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we're building a category-defining company in a $50B+ global translation market being redefined by AI. The Solutions Team at LILT LILT's Solutions team focuses on our industry AI leading technology and its application to multilingual content requirements for large enterprises as well as government agencies. Our team engages with customers from the pre-sales/prospect stages through post-sale/customer onboarding stages and is made up of experts in various functional and technical areas of LILT's overall offering. While we work in various locations, we are highly collaborative within the team and have tight interactions with our colleagues in the LILT Sales, Product, Engineering and Services teams. Additionally, we operate as critical members of account-based teams that ensure LILT's technology is utilized to deliver maximum value to our customers. While we're at it, we have fun and enjoy the ride together. Where You'll Work This position has the opportunity to be based in our London or Berlin office in a hybrid capacity. Fully remote employees in the UK, Germany, or Spain will also be considered. Authorization to work in the UK, Germany, or Spain is a precondition of employment.

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Company Intel

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