Operations Manager

Responsibilities

• Your key responsibilities will include:
• Daily management of operations and support of the fleet, crew and onshore office based in the Port Terminal of Batangas, Philippines.
• Full ownership of operations, ensuring safety and compliance with all regulations, operational efficiency and excellence, and good client and authority relationships at all times.
• Direct supervision of the Captains and Chief Engineers, ensuring that vessel/s are crewed, operated, and maintained in accordance with regulatory requirements, company standards, and customer expectations.
• Continuously driving operational excellence and customer focused solutions in terms of timely, reliable and safe service.
• Continuously promoting safety awareness and working practices to enhance the safety and operational culture of Batangas Bay Towage Inc (BBTI) and Svitzer as a world leading towage provider.
• Operations management:
• Management and administration of marine operations matters, including oversight of vessel maintenance and deck-side technical matters.
• Ensure compliance with all Class, Flag and Statutory Certification for all vessels, liaising closely with the Technical Superintendent for technical/engineering side of surveys.
• Preparation of docking, class surveys, maintenance and repair budgets, and monitoring of expenditure, preparation of docking specifications and reports.
• Management of Senior Crew to ensure compliance with BBTI and Svitzer policies and procedures at all times.
• Oversight of day-to-day Crew Administration to ensure vessels are always properly manned.
• Act as visible and frequent management presence in the fleet, assessing crew for improvement areas and providing and/or arranging training as necessary.
• Ensure all crews have appropriate training to meet BBTI and Svitzer OVMSA requirements and deliver training required to meet OVMSA compliance.
• Oversight and management of crew to ensure a safe working environment is maintained always.
• Monitor and ensure all crews conduct regular safety drills and exercises to ensure the required standards are maintained on all vessels.
• Conduct simulator exercises with Crew to ensure competence standards are met and maintained.
• Ensure BBTI and Svitzer's HSEQ and Marine Standards policies and procedures are adhered to by employees, contractors and other stakeholders at all times.
• Ensure all incidents and accidents are reported, investigated and closed out as mandated by Authorities, Client requirements and all BBTI and Svitzer policies and procedures.
• Establish and maintain a close collaboration with Client's representatives, including leading daily/weekly/monthly meetings.
• Engage with Client on all operational matters, including present performance statistics in meetings as required and discuss areas for operational improvement with the Client.
• Ensure Client's representatives have a full understanding of tug capabilities and how these shall be maintained across operations.
• Address any Client concerns on delivery of the service, ensuring high level of customer service always.
• Act as BBTI and Svitzer Representative towards the Port Authority and

Benefits

Additional Information

Svitzer - on behalf of Batangas Bay Towage Inc - is seeking an experienced Operations Manager for its port operations in Batangas. If you have a background in managing marine service operations and a proven track record in driving operational excellence and delivering customer-focused solutions through timely, reliable and safe service, we would love to hear from you. This is a unique opportunity for a former marine officer with hands-on operational experience in ASD tugs, to showcase their skills with a global leading towage operator. What you can look forward to You will be responsible for the operational management and condition of all vessels within the designated fleet. Reporting to the General Manager, you will take full ownership of operations, ensuring safety and compliance with all regulations, continuously drive operational excellence and customer focused solutions in terms of timely, reliable and safe service, and ensure good client and authority relations at all times. This is a hands-on role, in a small team, where you will be fully responsible for the full end-to-end operations for our fleet of 4 ASD tug vessels. Offering uninterrupted marine solutions requires not only the best equipment but also the best people. At Batangas Bay Towage Inc and Svitzer our shared ambition is to attract and continuously develop the industry's best craftsmen. Both at sea and on land - worldwide, wherever our customers do business. We are driven by skilled, professional and dedicated people and we work together as one company to provide safe, reliable and efficient services to our customers. We support and develop our people's skills and capabilities and we care for the development of both teams and individuals. To best serve our customers, we strive to ensure the right people and the best teams for the job, every time.

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