Per Diem Acute Patient Access Services Representative
External
Bannerhealth · Banner Lassen Med Ctr (1800 Spring Ridge Dr)Part-timeOn-siteToday
ComplianceDocumentation
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
- Collect patient financial liability and assist with financial counseling where needed.
- Ensure all documentation is accurate, secure, and compliant.
- Collaborate with clinical teams to optimize patient flow and satisfaction.
- Use multi-system technology to streamline patient offerings, intake and record-keeping.
- You're a Great Fit If You:
- Thrive in fast-paced environments (like ERs, clinics, or specialty care).
- Have stellar communication skills and a high emotional IQ.
- Are detail-oriented, tech-savvy, and a natural problem-solver.
- Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).
Benefits
Hours and Schedule:Per Diem hours are not guaranteed and there are no benefits with this role.Acute Patient Access Training (first 4 weeks): Monday - Friday standard business hours.Enjoy a flat rate $1.00/hour weekend and $3.00/hour night shift differential when applicable.Schedule: Days and hours will vary, hours are not guaranteed and no benefits with this role.Apply Today!POSITION SUMMARYCORE FUNCTIONSVerifies patient's demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.Obtains federal/state compliance information, consents and documentation required by the patient's insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance formHealth insuranceDental insuranceVision insurance401(k)
Additional Information
Primary City/State: Susanville, California Department Name: Patient Accounting-Hosp Work Shift: Varied Job Category: Revenue Cycle Why You'll Love This Role: At Banner Health, you're not just taking a job-you're joining our mission of "Healthcare made easier, so life can be better." Whether it's a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at bannerhealth? Share your experience