Inland Operation Intern

About the role

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Responsibilities

• Proper co-ordination with Customers, Customer Service teams (SCM, Ocean, 4PL), Warehouse for stuffing plan and/to arrange services on scheduled, for timely collection and dispatch of shipments.
• Handling daily operations for current/new account after closed win.
• Proactively attend all the inquiries from Customers, CS teams and Subcontractors, well communication with related parties in case of exceptions.
• Preparing SOPs & IOPs in collaboration with Customer, Sale, Procurement, and Products.
• Able to take ownership of the issues and perform problem resolution to the customer's satisfaction.
• Ensuring compliance to internal & external audit controls; process efficiency and delivering operational KPIs.
• Drive operational excellence through KPI measurement and analysis.
• Able to work independently with the limit supervision from higher level.
• Enhance productivity & performance with initiatives in operation.
• Actively contribute initiatives to support process improvements.
• Take every opportunity to expand on services in scope of solution design and new business development.
• Carry out ad-hoc tasks assigned by Team Manager.
• Working at on-site (required by each project - if any)
• Carry out ad-hoc tasks assigned by Team Manager.
• Critical Competencies
• Fresh graduate or final-year student, major in Logistics Management/Supply Chain Management or similar major
• Strong interest in Import - Export Operation, especially in Trucking & Customs Operation Services
• Must commit full-time (at least 40 hours per week) on-site working during internship period
• Profound knowledge in customs formalities operations & transportation handling: container pick up/drop off, data entry in VNACCS, customs liquidation, HS code classification, price's evaluation
• Certificate of CHB / Custom Clearance experience is a big plus
• Language proficiency: native Vietnamese level, fluent English level
• Hard and smart working, diligent, fast learning, good critical thinking, multi-tasking ability.
• Can-do and willing-to-do attitude.
• Good communication skills and people skills.
• Discipline and good interpersonal skill.
• Good skills of computer (Excel advance, Power-point).
• Self - directed, displays initiative and can work independently to focus on results.
• #LI-DNI
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

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