IT Project Manager - Global Services Implementation Team

Responsibilities

• Project Planning & Initiation
• Define project scope, objectives, deliverables, timelines, and success metrics.
• Develop detailed project plans, schedules, milestones, and resource allocation plans.
• Identify project risks, dependencies, constraints, and mitigation strategies.
• Coordinate with business leaders, PMCs, vendors, and IT stakeholders for project prioritization and alignment.
• Project Execution & Delivery
• Lead IT infrastructure implementation and deployment projects across India/APAC.
• Manage projects involving:
• Network deployments
• Infrastructure rollouts
• Data center initiatives
• System upgrades
• Enterprise technology implementations
• Coordinate with internal engineering, networking, security, and external vendor teams.
• Ensure deployments align with corporate IT standards, governance, and security frameworks.
• Monitor project progress and proactively resolve bottlenecks.
• Stakeholder & Vendor Management
• Act as the primary point of contact for project stakeholders and leadership teams.
• Conduct regular project review meetings, status reporting, and escalation management.
• Manage coordination with client-authorized vendors, contractors, and implementation partners.
• Communicate effectively with both technical and non-technical stakeholders.
• Budget & Resource Management
• Manage project budgets, forecasts, and cost tracking.
• Ensure optimal utilization of internal and external resources.
• Track project expenditures and ensure adherence to approved budgets.
• Risk, Quality & Governance
• Identify and mitigate project risks and issues.
• Ensure compliance with IT governance, PM standards, and quality processes.
• Maintain project documentation including:
• Project plans
• Risk registers
• Change requests
• Status reports
• Closure reports
• Conduct project quality reviews and implementation audits.
• Project Closure
• Ensure smooth handover to operations and support teams.
• Capture lessons learned and implementation best practices.
• Prepare final project closure documentation and sign-offs.
• Required Qualifications
• Bachelor's or Master's Degree in:
• Information Technology
• Computer Science
• Engineering
• Business Information Systems
• Or related discipline
• 3-5+ years of experience in IT Project Management or Infrastructure Project Delivery.
• Proven experience managing multiple concurrent projects in fast-paced enterprise environments.
• Experience working with geographically distributed and cross-functional teams.
• Strong understanding of project management methodologies such as:
• PMI / PMP
• PRINCE2
• Agile / Scrum
• Technical Skills
• Strong understanding of enterprise IT infrastructure environments including:
• Network Technologies
• Data Center Infrastructure
• Enterprise Systems
• Cloud Environments
• Good understanding of Cisco networking concepts and technologies.
• Hands-on experience with project management tools such as:
• MS Project
• Jira
• ServiceNow
• Or similar tools
• Proficiency in Microsoft Office Suite.
• Desired Professional Skills
• Excellent communication and stakeholder management skills.
• Strong organizational and multitasking abilities.
• High ownership and execution mindset.
• Strong analytical and problem-solving capabilities.
• Ability to work independently and collaboratively in a global environment.
• Strong presentation and reporting skills.
• Work Environment & Expectations
• Experience working in multinational/global organizations is highly preferred.
• Flexibility to work beyond s

Additional Information

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together We are seeking a highly organized and execution-driven IT Project Manager with strong experience in managing IT infrastructure and technology deployment projects. The ideal candidate will be responsible for end-to-end project delivery including planning, execution, coordination, governance, stakeholder management, risk mitigation, and successful implementation of enterprise IT initiatives. This role requires close collaboration with cross-functional teams including infrastructure, networking, security, engineering, collaboration systems, vendors, and client stakeholders in a global environment.

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