Residential Property Manager

About the role

Property Manager Location: Grand Rapids, MI Position Classification: Full-Time Regular About this Opportunity Rockford is looking for a motivated and enthusiastic Property Manager to oversee assigned residential properties. Rockford Property Managers are responsible for day-to-day operations, making sure the client's experience exceeds expectations. Key responsibilities include ensuring properties are well maintained, outreach/marketing, community engagement, and responding to clients and residents in a timely/positive manner. This position reports directly to the Senior Property Manager. Key Responsibilities Foster an environment of diversity, equity, and inclusion. Direct and participate in the daily operations of assigned properties. Develop annual operating budgets for assigned properties. Provide exceptional resident experiences by handling resident issues and manage the property's overall online reputation Manage the property expense budget and ensure property hits NOI targets. Expiration management, including management of unit renovations as it correlates with lease renewals. Review resident accounts for payment history, lease violations before renewal offers are sent out. Assist accounting with questions related to the properties and resolution of vendor issues. Assist communication with the preparation and execution of marketing plans. Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases. Ensure the proper upkeep of the property prior to move-in and move-out. Maintain and foster positive resident/tenant relationships. Perform leasing duties and approve all new leases. Coordinate with tenants regarding lease execution and extensions. Overseeing the risk management and emergency procedures. Oversee property maintenance & capital improvements/ or creation of property improvements. Responsible for purchases for the property and monitoring all expenses. Maintaining system for service requests. Maintain the resident/tenant database, assist with accounts receivable and accounts payable records. Process quotes and approvals for necessary improvement/repairs. Work with owner/owner's rep for approval and updates. Work with outside vendors. Perform multiple site and property visits. Perform other duties as assigned. Bachelor's degree preferred or equivalent work experience Minimum of 3 years of property management experience is highly desirable Proven proficiency in all areas of property management operations Strong financial, organizational, analytical, and decision-making skills Must possess the ability to organize, prioritize, and manage multiple tasks Must possess superior oral and written communication and interpersonal skills Must have a working knowledge of MS Office, including strong skills in Excel, Word, and Outlook Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value-always committed to craftsmanship, quality and service. Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve. Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We're deeply invested in our people, our communities and the continued success of every project we touch-driven by a clear purpose: to Build a Better World. Type of Environment The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race

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