Salesforce Architect
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About the role
We, at Flywire, are looking for a Salesforce Architect. Primarily you will be the technical strategist for our salesforce exosystem. You will be responsible for designing scalable, AI driven, high-performing solutions that integrate seamlessly with our existing tech stack. Your goal is to ensure that our CRM isn't just a database, but a sophisticated engine driving business growth and operational efficiencies. You will be responsible for configuration, and optimization of our Salesforce ecosystem. As a Salesforce subject matter expert, you will be integral in the integration of applications and ensuring that the value of the system is maximized. You will be partnering closely with cross-functional leaders to provide technical expertise, lead system enhancements, and ensure that every employee and stakeholder can interact with the CRM system efficiently and securely.
Responsibilities
- Solution design: lead the architectural design of end-to-end solutions focusing on scalability, security and the clicks not code philosophy where appropriate.
- Data and security design: design the data model, defining identity and access management and sharing data sharing is set up appropriately
- Technical governance: establish and enforce coding standards deployment process (CI/CD), and data Integrity protocols. Also includes, integration strategy design and managing complex Integrations between Salesforce and third-party systems using middleware like Workato, Mulesoft or Boomi.
- Technical Road map: planning work with product owners and stakeholders to prioritize features and maintain long-term technical roadmap for the platform.
- Mentorship : provide guidance and code reviews for Salesforce developers and administrators to ensure best practices are followed.
- Innovation and Improvement: establish a culture of continuous improvement by actively evaluating new Salesforce features, including Agentforce, AI to enhance business efficiency.
- Training and Support: develops guidelines, documentation. Provide high-tier technical support to ensure the successful adoption of system changes and best practices.
- Here's What We're Looking For:
- Bachelor's degree in Information Systems, Finance, or a related field.
- 10+ years of experience in Experience with developing on Salesforce Sales Cloud, Service Cloud and CPQ platforms, with 3+ years in an Architect capacity.
- Mastery of apex, lightning web components, flow and the Salesforce data model. with deep understanding of event driven architecture , REST/SOAP APIs, OAuth and asynchronous processing.
- Strong communication skills, with the ability to translate complex technical requirements into business-friendly language.
- A solid track record of developing in complex Salesforce environments, including business process configuration, security, and reporting.
- Data-driven decision-maker with experience in automation and an understanding of the interactions between people, processes, and systems.
- Excellent organizational skills and experience working in Agile environments, with the ability to pivot quickly when business strategies change.
- Ability to work with XML, Java and Web Service based integrations.
- Experience with Agile Methodologies
- Strong Problem-solving abilities and work independently and in a team-oriented, collaborative environment
Requirements
- Certification as a Salesforce Certified Application Architect
- Salesforce Agentforce Certified professional with experience implementing AI-driven automation and Agentforce capabilities within Salesforce ecosystems.
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